The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 10-20-2012 03:14 PM
I can't find my paypal transaction id ? it does not say transaction id anywhere on my email?
I was a guest on paypal when using it, and now my seller has not delivered the items, but now my paypal account that i got does not have the item history I'm not sure how to report a delivery problem
on 10-20-2012 03:27 PM
Since you paid for the item as a Guest, you can get a refund ONLY if you do this:
1. Join PayPal, using the same email address and credit card that you used as a guest.
2. Submit the appropriate complaint in the Resolution Center
3. Continually check the resolution center for updates.
on 10-21-2012 02:01 PM
You need to use the same credit card and email address that you used to pay as a guest on your new PayPal account.
You would file in PayPal's resolution center not eBay's.