The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 12-15-2012 07:08 AM
Return item & seller said they refunded my paypal account, its been 24 hrs & i have seen no balance in my account-
on 12-15-2012 07:50 AM
OOOPS! Did you pay with a credit card? If so then the payment went right through your paypal account back to the credit card provider, look at your credit card statement, most cc are not updated instantly, may take an overnight to update.
on 12-15-2012 07:48 AM
If it is not in your account then it was not refunded to your account, refunds happen almost instantly.
on 12-15-2012 08:40 AM
Credit card refunds to do not go right through PayPal without a trace.
There are two transactions and they can be several days apart.
on 12-15-2012 08:38 AM
You should not be looking at your balance.
You should be looking at your list of transactions for record of the refund.
Record of a refund is immediate, funds transfer to your balance may not be.
If you paid with a credit card, you'll see two transactions. The first is the refund from the seller and when that is Completed the second is the credit to your card. It can take a week or more for it to post on your online credit card statement.