on 12-15-2012 08:40 AM
Credit card refunds to do not go right through PayPal without a trace.
There are two transactions and they can be several days apart.
on 12-15-2012 07:50 AM
OOOPS! Did you pay with a credit card? If so then the payment went right through your paypal account back to the credit card provider, look at your credit card statement, most cc are not updated instantly, may take an overnight to update.
on 12-15-2012 08:38 AM
You should not be looking at your balance.
You should be looking at your list of transactions for record of the refund.
Record of a refund is immediate, funds transfer to your balance may not be.
If you paid with a credit card, you'll see two transactions. The first is the refund from the seller and when that is Completed the second is the credit to your card. It can take a week or more for it to post on your online credit card statement.