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Community Member
Posts: 1
Registered: ‎02-16-2013
how does the pay pal work when you sell something? does the package have to be shipped before the money is in your account?

i sold an item but the pay pall has not cleared it

Other Answers: 4
ritacummins
Community Member
Posts: 9,837
Registered: ‎05-23-2007
Answered
in reply to kevindayhoo

You ship an item when Paypal says it is OK to ship.  

 

Paypal will release your money in due time.

mrsmtn
Community Member
Posts: 13,056
Registered: ‎08-14-2008
Answered
in reply to kevindayhoo
buyorsell888
Community Member
Posts: 7,279
Registered: ‎02-18-2005
Answered
in reply to kevindayhoo

Login to PayPal

 

Look at the status of the payment

 

Is it Completed? (even if funds not yet available)  You have been paid and the Details page will show OK to SHIP and the Seller Protection Address that you ship to

 

Is it Pending? it is an eCheck, do not ship yet, wait until it is Completed

 

Is it On Hold? wait for PayPal's decision either Completed or they may advise you to refund it as it is not a valid payment

 

NEVER ship if you do not see record of your payment on PayPal. You never ship before you are paid.

Never rely on eBay nor emails for accurate payment information.

Login to PayPal!
kraloe
Community Member
Posts: 40,209
Registered: ‎05-11-2005
Answered
in reply to kevindayhoo