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Community Member
WHY DOES IT TAKE SO LONG TO GET MY MONEY, YOU GUYS SEND ME A SELLING BILL, AND THE BUYER RECEVIED ITEM
Posts: 2
Registered: ‎02-10-2011

HAVENT RECEIVED MY MONEY IN PAYPAL ACCOUNT , THE BUYER ALREADY RECEIVED ITEM

Other Answers: 5
mrsmtn
Community Member
Posts: 13,056
Registered: ‎08-14-2008
Answered
in reply to larson745

Did the delivery confirmation show delivery? If so, you'll get your money about 3 days afterward.

buyorsell888
Community Member
Posts: 7,279
Registered: ‎02-18-2005
Answered
in reply to larson745

Do you see the payment on your PayPal account showing it is Completed though Funds Not Yet Available?

 

Did you upload tracking to PayPal and it shows Delivered?

 

Has it been three business days since delivery?

 

If so, call PayPal and they will release the funds.

 

However, IF you do NOT see record of this payment on PayPal at all, then you have a big problem. Your wording says "haven't received my money in PayPal account" Not sure if you mean no record of it or not in your balance yet.....

 

There is a great deal of confusion out there about the 21 day holds. Many think they have to ship and deliver before their PayPal accounts will have any record of the payment. They are wrong. You must verify that the payment is Completed and OK to Ship before shipping...

Never rely on eBay nor emails for accurate payment information.

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cute.shoes
Community Member
Posts: 10,580
Registered: ‎02-13-2006
Answered
in reply to larson745

21 day payment hold
http://pages.ebay.com/help/pay/payment_unavailable.html


https://www.paypal.com/us/webapps/mpp/security/paypal-holds-faq


Uploading tracking / DC #
http://pages.ebay.com/help/pay/upload-tracking.html

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See my "me" page to learn what smart sellers do.
johnsattic
Community Member
Posts: 11,378
Registered: ‎02-18-2003
Answered
in reply to larson745

Sounds like you have short memory retention problem, don't you remember what you agreed to when you signed up? Or did you skip over all that stuff?

_________________________________________________________________

Everything should be made as simple as possible, but not simpler, A. Einstein
ritacummins
Community Member
Posts: 9,896
Registered: ‎05-23-2007
Answered
in reply to larson745

Is it possible you sent the item before receiving payment?  Or did the buyer pay but Paypal is holding your money because you are a relatively new seller?