The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 05-13-2013 02:25 AM
Am trying to link to my Paypal sandbox business account from my eBay sandbox account. Am getting the message "Please check your email address and password and try again".
Need this to be resolved asap so as to proceed with testing our application.
Any help would be greatly appreciated.
on 05-13-2013 03:37 AM
Am able to login to my Paypal Sandbox account from https://www.sandbox.paypal.com/ So, it does not seem to be an issue with incorrect username/password.
However, am not able to 'Link to My Paypal Account' from my ebay sandbox account.
on 05-13-2013 12:37 PM
I have no idea what a "sandbox" account is. I've never heard of them.
I assume it is something to do with developing apps, so I suggest that you ask for help on that website or forum. This forum is for asking questions about buying and selling on eBay. I suspect that if any of the responders here knew what you were asking about, they would have chimed in by now.
As it says on the home page, this is a user-to-user forum. There are no eBay employess monitoring or replying here.
on 05-13-2013 04:03 AM
I don't know if this will help, but here is a link that might work:
on 05-13-2013 03:15 AM
On PayPal, your user ID is your email address, so that message means that you were not able to log in properly. Either your email address, or your password, or both were typed wrong.