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Community Member
Ok. This is getting ridiculous. Where is my money from the item that I sold.. and now is delivered?
Posts: 1
Registered: ‎08-29-2013

This is getting ridiculous! I have gone between ebay and pay pal.. the thing is.. the item was sold on your site... and the money hasn't been released to my pay pal account yet. Where is my money?

Other Answers: 5
Community Member
Posts: 6
Registered: ‎08-29-2013
Answered
in reply to jenijosonlineshoppe2013
If you are a new seller, Paypal automatically holds the funds for a specified period of time. After you've sold for awhile, they release funds sooner.
grandpatexhelp
Community Member
Posts: 8,117
Registered: ‎05-24-2009
Answered
in reply to jenijosonlineshoppe2013

Did you ship it with tracking, so you could prove it has been delivered?

 

Funds are usually released three to four days after proof of delivery.

 

 


Answer center posts are no longer in chronological order,making it difficult to answer a question in a step by step fashion. If the thread doesn't make sense, click on the Most Kudos link, above, and select Newest First. Be sure to check for hidden comments to see if the OP has returned with valuable information that may affect the final outcome.
kraloe
Community Member
Posts: 42,605
Registered: ‎05-11-2005
Answered
in reply to jenijosonlineshoppe2013

You mean the item taht sold on the 23rd? Has the buyer received the item? Did you upload tracking info to PayPal? Money won't be released until delivery is shown. That's the policy--did you not know that?

http://pages.ebay.com/help/pay/payment_unavailable.html

Community Member
Posts: 6,932
Registered: ‎10-19-2004
Answered
in reply to jenijosonlineshoppe2013

jenijosonlineshoppe2013 wrote:

This is getting ridiculous! I have gone between ebay and pay pal.. the thing is.. the item was sold on your site... and the money hasn't been released to my pay pal account yet. Where is my money?


Are you saying that the transaction doesn't show up in your PayPal account? In that case, either you haven't been paid, or you didn't put the correct PayPal email address in your listing, and the money is in limbo because the email address you put in the listing isn't registered with PayPal.

 

You may think it's ridiculous, but you actually have to do things correctly to make the process work properly.

 

BTW, it's not my site.

centerhill73
Community Member
Posts: 21,091
Registered: ‎01-23-2011
Answered
[ Edited ]
in reply to jenijosonlineshoppe2013

All new sellers have payment holds on their account for all sales to protect the buyers AND ebay.

 

You payment is held for 21 days unless you can prove delivery with online viewable tracking.

 

It would have been a very good idea to actually learn the rules BEFORE you listed anything for sale. That way you wouldn't get so upset about things when they happen as they are supposed to.