eBay
  • Daily Deals
  • Sell
  • Customer Support
cbballer22
Community Member
Posts: 1
Registered: ‎12-17-2012
My transaction isn't showing on the paypal website. Is there a chance that the purchase could've been through something else?

I am unhappy with my purchase and want to return it. However, it says that I purchased as a paypal guest, and need to work it out on the paypal website. I logged on the paypal, and my transaction didn't show up. Are all ebay purchases through paypal, or could I have purchased directly through ebay?

Other Answers: 3
*lady*madonna*
Community Member
Posts: 8,164
Registered: ‎10-07-2005
Answered
in reply to cbballer22

Have you checked your email folder for the Paypal payment receipt?

 

Even if you call Paypal, you still need to notify the seller that you want to return the item.


*There will be an answer, Let It Be.*
*lady*madonna*
Community Member
Posts: 8,164
Registered: ‎10-07-2005
Answered
in reply to cbballer22

Ebay does not handle payments.

 

Contact the seller.


*There will be an answer, Let It Be.*
blueeartha
Community Member
Posts: 3,241
Registered: ‎08-31-2004
Answered
in reply to cbballer22

If you had to use an email, just sign up for PayPal using same email addy, you can then look for the transaction.

 

Otherwise, you will have to give PayPal a phone call.