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Community Member
I cancel my order right away even before my payment went through n the seller agreed but my payment went through, why? How can I get my mone
Posts: 1
Registered: ‎06-17-2013



I cancel my order right after I had purchased it and the seller agreed to cancel it. So we did it tru the eBay center. But today my payment went through on PayPal and I was charged for the item. How can I get my money back?

Other Answers: 4
Community Member
Posts: 65,528
Registered: ‎05-11-2005
in reply to premigio88

You mean you paid and then you cancelled the order? I wonder why you did it that way.

Tell the seller to refund.

Community Member
Posts: 4,629
Registered: ‎07-06-2004
in reply to premigio88

You contact the seller and ask them to ship the item since you paid for it.

You are not supposed to cancel orders.  Auctions are contracts.


Or, ask the seller to issue a refund.

Upper right corner on this page, click 'customer support'. Type your question into the input box, and click the 'search' button.

This will answer 99% of all questions posted on this board.
Community Member
Posts: 5,967
Registered: ‎04-19-2012
in reply to premigio88

You need to do a mutual cancellation so that the seller can get her seller fees back as well as you getting refunded. Good luck!

Community Member
Posts: 9,977
Registered: ‎05-23-2007
in reply to premigio88

Ask the seller to refund your money.