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Community Member
Posts: 1
Registered: ‎06-26-2013
How to find receipt Id number for a PayPal claim if you used the PayPal guest option to purchase the item that I haven't received



I paid for an item using the guest option for PayPal. I have not received my item and seller will not reply. Every time I try to file a claim on PayPal it ask for receipt Id number. I looked on the receipt and there is not one. What do I need to do so I can make my claim (which is over 200.00)before its to late?

Other Answers: 2
Community Member
Posts: 6,210
Registered: ‎06-25-2012
in reply to lancee24

In order to file a claim when paying as a guest, you must open a PayPal account using the same email address and credit card that you paid with.  This is one of the downsides of paying as a guest.  Once you do that, contact PayPal customer service to locate your receipt number.

Community Member
Posts: 5,299
Registered: ‎08-16-2007
in reply to lancee24

File the case on Ebay.