The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 10-23-2012 07:35 PM
It's not necessary for you to have my email address to make payment. For your own protection, you should only pay by using eBay checkout. Click Pay Now in one of the following places:
1. Next to the item in your Purchase History.
2. On the item listing.
3. On the email you received from eBay to let you know you won the item.
Once payment is received, your item will be on the way.
Thank you again for your purchase.
If you receive push back, stop communicating and open the unpaid item case ASAP after 4 days -then close it after 4 more days.
on 10-23-2012 07:11 PM
In many cases, that is the precursor to somebody sending you a fake "email from PayPal", telling you the item was paid.
Suggest you reply to the buyer, and tell them to click on the "Pay Now" button in the listing.
Above all, do NOT ship until PayPal says it is OK to ship, and ship ONLY to the address provided by PayPal!
on 10-23-2012 07:11 PM
No, it's not O.K.
Buyers don't need your e-mail address, unless they want to send you a real looking e-mail supposedly from PayPal, telling you that you've been paid.
Buyers click on the Pay Now button on the end of auction notice they receive from eBay. That's it.
on 10-23-2012 10:00 PM
A buyer asking for your email address so they can pay is a redflag that you are dealing with a scammer.
If the item is expensive and the seller is inexperienced, it is certain to be a scam.
on 10-24-2012 09:58 AM
Above advice is correct however, it isn't that your email is some secret to be guarded. Every buyer and seller you've used PayPal with has it.
The scam is because many sellers don't bother to login to PayPal to verify every payment before shipping.
Anyone doing so would see they were not paid and not ship. But many are lazy and don't do it. My eBay can be incorrect as well as emails faked but plenty still won't take the extra step to look in PayPal.
New sellers should get off on the right foot by verifying every single payment is Completed (even if funds not yet available) and OK to SHIP.