eBay
  • Daily Deals
  • Sell
  • Customer Support
  • Shop Deals
Community Member
Posts: 1
Registered: ‎04-22-2012
Accepted Solution
How do I print out return shipping label with delivery confirmation for an item I won on eBay?

I won the cream on eBay but it is a fake cream.  How do I print out return shipping label with delivery confirmation so I can send back the cream to seller for refund?  How do i get my return shipping fee back?  Thanks

Accepted Solution
orionslineelectronics
Community Member
Posts: 1,070
Registered: ‎06-17-2011
Answered
in reply to dvc-enterprise

You'll need to open a case in the resolution center to start the return process.

 

Click on Customer Support, then Resolution Center.

 

At the top, click "I received an item that does not match the seller's description." then Continue.

 

Then just choose the item and open the case.

Other Answers: 1
ritacummins
Community Member
Posts: 9,882
Registered: ‎05-23-2007
Answered
in reply to dvc-enterprise

According to Ebay policy the cost of return shipping is to be paid by the buyer.

 

If you go to Paypal.com/shipnow you could print out a return shipping label