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Community Member
Posts: 2
Registered: ‎06-24-2013
Accepted Solution
How do I contact eBay to solve my problem?

The answer from my*quiet*place was not enough. If you read my statement carefully you will realize I mentioned that an investigation has already been conducted which means that I did opened a case and was even escalated and was reviewed by a customer service representative which later on I received a message that after the investigation, they ruled in favor of the seller for no reason when a wrong and defective item was sent to me. How?   I need help. How can I contact eBay?

Accepted Solutions: 4
divwido
Community Member
Posts: 7,542
Registered: ‎12-05-2005
Answered
in reply to naness15

Can you reference this to something?

my*quiet*place
Community Member
Posts: 7,507
Registered: ‎06-17-2005
Answered
in reply to naness15

naness15

 

My response was not an answer - it asked a question since "
an investigation has already been conducted which means that I did opened a case and was even escalated" did not at all mean that you had open a case

 

I was asking for clarification.

 

Now your additional detail provides that.

 

 

Feel free to use Contact Us at the bottom of this page, but I can tell you outright that the reason seller prevailed in your case is because the item WAS as described.

 

From the listing:

 

"there is a hairline crack in the upper left of the screen,"

 

You received the item as described.

 

I suspect if you receive an answer fro eBay, this is exactly what eBay will say.

 

divwido
Community Member
Posts: 7,542
Registered: ‎12-05-2005
Answered
in reply to naness15

http://answercenter.ebay.com/question/Packaging-Shipping/Contact-Ebay-Solving/900417584?#msg90182756...

 

You left out so many details no one else could begin to help you.  

 

Want to contact Ebay-go to customer support and find contact Ebay and call.

jame234
Community Member
Posts: 17,273
Registered: ‎01-13-2011
Answered
in reply to naness15

On the bottom of this page, click the link to Contact Us for Ebay.

Other Answers: 0