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Community Member
Posts: 110
Registered: ‎11-18-2009
Accepted Solution
is ebay conduction a survey ? got an email -scam ? virus? real?

is ebay  sending out emails  outside of regular ebay site for a survey?

Accepted Solutions: 2
cumos55
Community Member
Posts: 1,619
Registered: ‎04-02-2007
Answered
in reply to dorothyg908

The rule is ...

 

If it looks like eBay, but is not in eBay messages it is NOT eBay.

 

There are too many phishing emails out there.

 

There is no way eBay would ... or should ... send an email "outside" of eBay.

 

The same with Paypal..... always check your Paypal account  and confirm that it is an email from Paypal, and about a Paypal situation, or news....

 

Each seller  has too much at stake to answer anything without checking eBay messages or the Paypal site to confirm that the email is "real"  and not phishing for your information.

 

Seller Beware........

 

 

 

 

 

cumos55
Community Member
Posts: 1,619
Registered: ‎04-02-2007
Answered
in reply to dorothyg908

If you want to respond to a legitimate email...

 

Always log onto eBay or Paypal... and respond to the email from within the site....

Other Answers: 5
karl*katz
Community Member
Posts: 5,679
Registered: ‎08-13-2011
Answered
in reply to dorothyg908

forward it to

 

spoof@ebay.com  

 

They will tell you if it is real or not.






Community Member
Posts: 110
Registered: ‎11-18-2009
Answered
in reply to dorothyg908

Thanks auntella. I really think they should put these things Ono the regular eBay site, with so many scam emails. Now to a more urgent one I got one last week same thing separate e mail fromPAYPAL I foolishly replied before checking it out. What are thoughts on this one??

dorothy

mrsmtn
Community Member
Posts: 13,056
Registered: ‎08-14-2008
Answered
in reply to dorothyg908

It is not in your eBay messaging inbox?

What is it asking?

Community Member
Posts: 110
Registered: ‎11-18-2009
Answered
in reply to dorothyg908

Not in regular eBay site, it is a separate email survey with eBay logos etc.

auntella
Community Member
Posts: 5,903
Registered: ‎02-06-2010
Answered
in reply to dorothyg908

Yes, they are conducting a survey. I started to fill it out the other day and didn't like it so I quit. They have sent a couple of reminders out to me. I have one in my messages now.

It is at  this URL

 

http://surveys2.incontact.com/ebay/survey.taf?survey_id=9818&user_id=B06B70DC-A24A-4243-8A85-37B47AD...

 

So if you get an email telling you to go to this site, it is legitimate.