The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 11-02-2012 05:50 AM
The rule is ...
If it looks like eBay, but is not in eBay messages it is NOT eBay.
There are too many phishing emails out there.
There is no way eBay would ... or should ... send an email "outside" of eBay.
The same with Paypal..... always check your Paypal account and confirm that it is an email from Paypal, and about a Paypal situation, or news....
Each seller has too much at stake to answer anything without checking eBay messages or the Paypal site to confirm that the email is "real" and not phishing for your information.
on 11-02-2012 05:53 AM
If you want to respond to a legitimate email...
Always log onto eBay or Paypal... and respond to the email from within the site....
on 10-29-2012 03:39 PM
Thanks auntella. I really think they should put these things Ono the regular eBay site, with so many scam emails. Now to a more urgent one I got one last week same thing separate e mail fromPAYPAL I foolishly replied before checking it out. What are thoughts on this one??
on 10-29-2012 03:20 PM
Yes, they are conducting a survey. I started to fill it out the other day and didn't like it so I quit. They have sent a couple of reminders out to me. I have one in my messages now.
It is at this URL
So if you get an email telling you to go to this site, it is legitimate.