eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

Community Member
Why am I getting so many pop-ups on my e-bay?
Posts: 1
Registered: ‎06-13-2013

I keep getting a lot of pop-ups on my e-bay.  They are very dis-tracting.  How can I stop them?

Other Answers: 3
Community Member
Posts: 6,803
Registered: ‎12-04-2008
in reply to bmit4922
  1. Firefox browser
  2. AdBlock Plus addon for Firefox
  3. NoScript addon for Firefox
  4. Request Policy addon for Firefox
  5. a HOSTS file, such as from mvps.org
Community Member
Posts: 18,695
Registered: ‎02-25-2003
in reply to bmit4922

1.  Use a browser with a popup blocker.

even better ...

2.  Run FULL malware scans on your computer!  It is probably infected.


 Please return to your question soon, and click "Accept as Solution" for any helpful answers, from any responder. If you were asked for clarification, please add your comments very quickly -- otherwise the responders may be unable to give further help
Community Member
Posts: 8,117
Registered: ‎05-24-2009
in reply to bmit4922

Are you talking about pop-ups or advertisements?


The window that appears, such as the Browse feature for uploading images or the Enlarge feature on listings, those are pop-ups.


You can't stop eBay from advertising on their own web site, but if you receive intrusions from third parties, you can stop that practice.


Install and run Malwarebytes:




And, there are several web browsers that won't allow advertising. Firefox with the Ad Block Plus add-on works well.





Answer center posts are no longer in chronological order,making it difficult to answer a question in a step by step fashion. If the thread doesn't make sense, click on the Most Kudos link, above, and select Newest First. Be sure to check for hidden comments to see if the OP has returned with valuable information that may affect the final outcome.