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Community Member
How do I close the case?
Posts: 1
Registered: ‎04-08-2013

A buyer and I have resolved an issue and both posted that everything is fine in our "case".  I have money being held in my paypal account that I would like to access.  How do I close the case?

Other Answers: 1
*lady*madonna*
Community Member
Posts: 8,864
Registered: ‎10-07-2005
Answered
in reply to tduabna2013

If you are the one that filed the case, go to the Resolution Center and find the case. Then follow the instructions to close the case. If the buyer opened the case, they are the one that has to close the case.

CONGRATULATIONS GIANTS!