on 02-26-2013 09:43 PM
Can you please tell me how long I should wait to get a Paypal refund from a seller on a not-as-described item she received back from me on Monday? Is there a next step? I'm a little concerned about how slowly she answered me about sending back the return and I'm fairly new on ebay, so I need some advice..thanks.
on 02-26-2013 09:46 PM
I believe the seller is supposed to refund within 3 days after receiving the item back. You have delivery confirmation to show the item was delivered back to the seller - right? That's how you know they got it Monday.
on 02-26-2013 09:45 PM
Give her 72 hours , then go to the resolution center and file a dispute.
The deadline to file is 45 days: don't let that deadline pass.