I just wanted to get some feedback from y'all...when someone contacts you and makes an insultingly low offer, what do you do? Not respond at all? Counter-offer? Answer with snotty remark? (I know, just kidding...)
I got a note addressed to me at Aunt Betsy's, saying "I LOVE this piece, it's simply fabulous, and I want to pay half what you're asking, and not pay until the end of the month." I'm sort of leaning towards ignoring.
What think ye?
I got an insulting offer like that on the same place. The person said, "I really like this item, but I saw it on eBay for $5 less than your item, and it had the box. I'll offer you $20 less on this piece since you don't have the box.
I replied nicely: "Thanks for your offer! I'm so glad you found a better bargain on eBay, and I fully encourage you to take advantage of that offer before the auction ends."
Tact...Sometimes it means stressing the positive in the situation to get your true meaning across
I simply say 'no thank you'--but on a related and humorous note, last year I was lucky enough to find a Froment Meurice piece, (Napoleon's silvermaker), it was a single sterling salt dish and it went for a nice price. After the sale, some idiot wrote to say 'you would have gotten a better price if you had the pair of them with the glass liners'.
Well, duh....it was 200 years old, I was very fortunate to fine one of them!
my reply would be
I would be happy to sell it to you for half price but I will have to charge you a $10 fee for holding it and $150 for shipping.
thanks for asking.
I am getting more and more of these lowball offers on fixed price listings. I usually answer "If it does not sell in the next 30 days I may list it with the 'make an offer' provision. Keep an eye on it"
sometimes the questioner buys it as the asking price, more often I never hear from them again
I just decline- I mean sometimes it might work for them- so it doesn't hurt my feelings anymore. I used to but I just decline, and if it's someone I know I just counter with my best offer back.
My understanding is that now eBay is sending an e-mail to buyers who have an item on their watch list when the price is lowered. So I think a good response might be to suggest they add the item to their watch list. Then, if you do lower the price, they will be the first to know.
when I first dabbled in fixed price listings and got a low ball offer, I would just say-sorry no.
Then I was in a "mood" one day and counter offered a few bucks below what I was originally asking and they accepted it.
I tried this a few times and it usually works pretty well.
At first I was a bit taken back that they were offering such a low $$$ amount, then I started to think that some people just like to haggle
Normally I will not ask for a "better" price, it's just not my personality.
But it does seem to be a "thing" especially outside the U.S., I believe it's a cultural thing.
just my 2 cents
I always expect low ball offers on best offers, not all, many serious buyers do not insult so badly. But I always counter with what I would take from anyone no matter how low the offer, I usually don reply on any best offers so just counter offer. I think if others see you have offers (though they may be low, others who may be watching see offers and may bid)
I had one this morning, I got a 75 dollar offer 20 minutes later I got a decent offer from someone else
I usually fume a little at the low balls then come back to my senses LOL at least here others can see there are offers/interest even though they don't know what they are......
What gets my goat, is when you are in a mood and just want to sell something (all the time) and you accept that lowball price, and they never pay for it That takes the cake. However that happened to me before they changed the rule, that it had to be paid for before it was removed from the sell page.
I just figured at that point someone just wanted my item not to show because it was less then they were selling samething for. That did happen to me a few times. JMHO
Perhaps using eBay Automatic Response option could reduce the frustration of receiving insulting offers? (I realize buyers could still use Messages to ask, but at least the offers that go through the usual process would never get to you).
It depends how badly I need the money. Sales have been so bad this year for whatever multitude of reasons. I will counter offer if I have to pay a bill. If not, I simply say "not at this time, thank you though."
If the buyer really really wants it and gives me a story about grandma, we can usually come up with something agreeable to both.
If I am insulted then my ego is out of check. "how dare...who does he/she think he is?....blah blah blah." It's just a sign that there is something wrong with me. I don't let the little **bleep** bother me. Otherwise, I gotta figure it out and work on myself. Ugghhhh
This as insulting as a seller who uses "make an offer" and then counter offers with a buck or two discount! WHAT A WASTE OF TIME!