The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 03-21-2013 10:45 AM
I recently sold an item to someone in Canada. I was unaware that I could not generate an invoice for this purchase. How do they handle paying me? I have that shipping is additional, I understand that they will pay for shipping from the Global Shipping Center to their destination, but how do I know how much it will cost for me to ship to the Global Shipping Center and how do I make sure to get paid for that? I have tried to look thru all of the information on here but it just leaves me more confused.
on 11-13-2013 01:39 PM
I have the same problem. yesterday I sold and item to an iternational buyer, but i can't send the invoice either, even if i send the package to the global shipping center ho do i get my shipping money because i sold a french chandelier (3 pieces) and they are very heavy.
on 03-21-2013 11:45 AM
Global Shipping faq
on 03-21-2013 10:46 AM
I don't understand. If you sold an item on Ebay you can send an invoice. Did you do something not on Ebay?
12-05-2013 07:47 PM - edited 12-05-2013 07:48 PM
Can I use "Send invoice" or "Request total" for Global Shipping Program orders?
No, "Send invoice" and/or "Request total" will not be available for Global Shipping Program orders.
I don't understand why you can't send an invoice if you use ebays International Shipping Program. It makes no sense. How is an international customer supposed to get their invioce if you can't send one? Someone from Australia bought something 5 days ago and I haven't heard from them and I can't send an invoice.