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Community Member
if i can't send an invoice to an international buyer, how do I get paid and get the Global shipping information?
Posts: 1
Registered: ‎03-21-2013

I recently sold an item to someone in Canada.  I was unaware that I could not generate an invoice for this purchase.  How do they handle paying me?  I have that shipping is additional, I understand that they will pay for shipping from the Global Shipping Center to their destination, but how do I know how much it will cost for me to ship to the Global Shipping Center and how do I make sure to get paid for that?  I have tried to look thru all of the information on here but it just leaves me more confused.

Other Answers: 4
Community Member
Posts: 5
Registered: ‎07-16-2011
[ Edited ]
in reply to killerblonde1979

Can I use "Send invoice" or "Request total" for Global Shipping Program orders?

No, "Send invoice" and/or "Request total" will not be available for Global Shipping Program orders.




I don't understand why you can't send an invoice if you use ebays International Shipping Program. It makes no sense. How is an international customer supposed to get their invioce if you can't send one? Someone from Australia bought something 5 days ago and I haven't heard from them and I can't send an invoice.

Community Member
Posts: 13,540
Registered: ‎12-05-2005
in reply to killerblonde1979

I don't understand.  If you sold an item on Ebay you can send an invoice.  Did you do something not on Ebay?

Community Member
Posts: 5,903
Registered: ‎02-06-2010
in reply to killerblonde1979
Community Member
Posts: 1
Registered: ‎03-12-2009
in reply to killerblonde1979

I have the same problem. yesterday I sold and item to an iternational buyer, but i can't send the invoice either, even if i send the package to the global shipping center ho do i get my shipping money because i sold a french chandelier (3 pieces) and they are very heavy.