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Accepted Solution
How do I invoice for global shipping?
Posts: 1
Registered: ‎02-08-2013

I just signed up for the eBay global shipping program, and added it to my existing auctions. Shortly afterward, a user from Australia purchased one of my items.

 

The purchase confirmation screen stated that I should not invoice the user, as eBay would automatically charge them the proper shipping costs.

 

However, a couple of days later the buyer has marked the auction as requesting an invoice.

 

I've sent the buyer a message asking them if they could check out without the invoice, but they're non-responsive. Generating an invoice doesn't seem to include the proper postage.

 

What needs to happen in this case?

Other Answers: 0