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Community Member
Posts: 1
Registered: ‎04-18-2012
can you reverse a bad feedback

hello  i  just  received a  bad  feedback  gentlemen didnt  receive  his  item  i  used  ebay  shipping  he  said  it  was wrong  address but  i  dont  feel  its  my  fault .  i  did  my  part  i  shipped  to  the  address  thats  in  ebay  and  paypal  but  iam  the  one that  got  the  strike  can  i  reverse  this  bad  feedback  thank  you.

Other Answers: 3
sbm-ventures
Community Member
Posts: 5,292
Registered: ‎08-16-2007
Answered
in reply to anam402011

The only way to have it changed is to send the buyer a feeback revision request. The buyer would have to agree to change it. It doesnt sound like they would agree. By the way your response was perfect.

 

 

Community Member
Posts: 4,629
Registered: ‎07-06-2004
Answered
in reply to anam402011

Not unless the customer agrees.

Put him on your blocked bidder list -bottom of this page - site map - blocked bidders.

 

http://pages.ebay.com/help/feedback/revision-request.html

 

You did all you can - left a reasonable reply to the feedback.

Some customers are just irritants - sorry this happend to you.

Upper right corner on this page, click 'customer support'. Type your question into the input box, and click the 'search' button.

This will answer 99% of all questions posted on this board.
mrsmtn
Community Member
Posts: 13,056
Registered: ‎08-14-2008
Answered
in reply to anam402011

No, the only one who can do that is the buyer, and it doesn't sound like that's something he wants to do.