The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 09-06-2012 03:04 AM
I agree that this really needs to be CHANGED.
Yes we have tools to block buyers, but we aren't just dealing with deadbeat buyers here
Im talking about buyers who purposely say the item is 'damaged' when it isn't. Or complaining, then you give them a refund, and then they STILL threaten to leave you a negative feedback after you take in the costs of the good and all the fees ebay and paypal charges us.
Especially sellers who are just starting off and just want to be honest people, obviously one negative feedback will make a HUGE difference and buyers can easily take advantage of this.
Whats so bad about being able leave buyers with a big red negative feedback? it warns other sellers when that person is bidding on their things!
Almost all of the times sellers will never willingly give a buyer a negative feedback for not particular REASON because we would much prefer them give us a positive one and we give them positive back.
however, when buyers are obviously using feedback to get discounts and everything, why can't we give them negative feedback?
on 07-17-2012 09:57 PM
on 01-06-2012 06:58 AM
Why can't you leave bad FB for buyers "anymore"??
That hasn't been an option for alost 4 years now. The Policy changed in May 2008
And it would seem all those other sellers apparently don't know and have violated eBay policy as you cannot leave NEG comments in a POS FB.
Sellers don't need to be warned.
Sellers have the ability to block buyers with 2 or more non paying buyer strikes.
You waited over 2 weeks because you chose to wait over 2 weeks. If you are unhappy about the time spent then you should have filed the UPI after the 4th days and closed it 4 days later.
Ebay gives you the tools to use but you need to use them. How and when you chose to use them determines how much time you waste.
The new system works just fine.
on 01-06-2012 06:26 AM
eBay gives sellers very effective tools to use for deadbeat buyers.
Sellers can give such buyers UPI strikes and sellers can block bidders with 2 or more UPI strikes from buying.
If sellers use those tools, they reduce their chances of ever encountering deadbeat buyers.
And if they give a UPI strike to a buyer, they cannot leave any FB at all.
What good would a negative FB be as a warning to a seller, if the buyer snipes an auction ?
All you can leave is a buyer positive FB with a positive comment.
on 01-06-2012 06:48 AM
I just wasted over two weeks with 6 items on a dead beat. He has 11 pos feedback, but half of the comments mark him as a dead beat bidder...seems that other sellers had to give him a pos feedback and hoped that the comments would have been read. It would have been nice if I could have seen he was a dead beat in advance.....like the good old days when I did 100% of my business on ebay....not 99% amazon and 1% ebay. The seller's time is just as important. Blocking a person with negative feedback only works if you can give him negative feedback for not paying. THe new system does not protect sellers the way the catch phase from customer support says that it will.
on 04-02-2012 07:06 AM
Item location is still there, they just moved it.
Look in the center of the page, with the shipping price, directly under the price info.
Now report your post before someone else does, for language.
on 01-06-2012 06:31 AM
about setting your Buyer Requirements.
on 03-22-2012 09:25 AM
In the past I preferred using eBay to buy and sell goods. Since my last visit I have noticed that a shift in the site's mentality has been made. Sellers are second class citizens, forced to wade through a multi-page listing process complete with popup windows and other unpleasantries. Now I find when a buyer contacts me, clearly stating he has NO intention to pay fo the item he just bought, I can't even leave negative feedback! My only recourse is the drawn out process of receieving compensation from eBay. I am extremely dissatisfied with this website and I WILL be taking my business elsewhere.
Get your act together eBay, you can't have buyers without sellers.