on 04-24-2013 12:23 PM
buyer sent back product for refund, but i received it all broken apart as it was a glass jar. and they never bubble wrapped it for protection. buyer purchased it on 2/21, and i was nice to let them return it. since it is past 60 days can they still leave neg. feedback if i don't give them their money, as ebay never helps the seller. In a way the seller is blackmailed to give the refund not to get neg. feedback.
i show on my item screen from my store area that i'm still able to leave feedback for this buyer, how can that be if it's past 60 days?
Please help ASAP~ from any seller who cares as the playing field isn't even close to level between buyer and seller.
on 12-17-2013 01:31 PM
You have 60 days, however as a buyer if you used pay pal file a claim. All of us sellers GET SCREWED buy PP. If a buyer uses PP to purchase an item you HAVE to take it back if e bay sides with a buyer on a claim. They simply steal the money right out of your (my) account. E bay odes not care 1 iota about sellers. That's why I started my own web site!!
on 12-16-2013 07:29 PM
on 02-24-2014 10:51 PM
seeing that ebay allows and ENCOURAGES and CONDONES retaliatory feedback, i would ride it out for 60 days and if any complaints come after that, disregard them, don't try to be the nice guy on ebay, ebay wouldn't pee on a seller if they were on fire unless you haven't paid your fees, than they will threaten you but NEVER help you if you are a seller. ebay sees sellers has nothing more than numbers. but at the moment they are the only major option.
so grab your ankles and enjoy the fun
on 12-06-2013 09:55 PM
It will be fair if you have a shorter timeframe for used items, 60 days is way too long for a used item. Go to Craigslist and you have only one day to return the item or less and even if you buy used in a Salvation Army store, most items are sold as is. When you buy new, lets say TJ MAX, you have only 30 days, and for most stores is the same and forget about those little independent stores, you can return it only within one week in most cases.