The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 07-12-2012 08:22 PM
I was left 3 neutrals by a buyer that received some very nice items for very good prices. One of her comments was the shipping was very high. I charge actual shipping to her zip code. I was patient when she didn't pay, but still had to open a non paying bidder case against her with eBay. And the only reason I did that was to get the fees charged to me back and be able to relist the items. 3 neutrals; REALLY????
on 07-12-2012 09:07 PM
Looking at the feedback your buyer leaves, I agree you have run into a fruitcake.
From you listings: "Please add $10.00 for postage which does include tracking and insurance".
Why are you requiring mandatory insurance on $5 items??????
You are only offering expensive Priority Mail shipping on inexpensive items. Why not offer Parcel Post as an option? Clean, used boxes, for Parcel Post shipping, are easily found.
on 07-12-2012 08:34 PM
At the bottom of the ebay page click on SiteMap. You'll then see a section were it says blocking bidders, Click it, then cut and paste the persons ebay name in there you want to block and click submit. Thats all. Hope this helps.
on 07-13-2012 01:15 AM
You need to stay vigilant with your listings. You don't have 100's of items listed so it would be easy to do.
When an item has a bid placed on it, you should go (ASAP) & look at the bidders feedback page. Look at the FB they leave for others. If you would have seen the type of FB this person leaves for others, you could have blocked them & cancelled their bids.
I know I would have in a split second.
on 07-13-2012 09:55 AM
It's also worth reporting this buyer for feedback abuse. Use the link in your seller dashboard, something like "problems with buyers". She has left so much bad feedback ebay may take notice and remove them.
on 07-12-2012 08:23 PM