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muhamedhegazy
Community Member
Posts: 1
Registered: ‎11-02-2010
Your shipping address does not match with postal service records
when i change my address to new address Refuses to change and shows me (Your shipping address does not match with postal service records. Please correct your address) Note that my new address is the new mailbox in the company Aramex plz tell me what can i do
Other Answers: 8
Community Member
Posts: 1
Registered: ‎03-13-2012
Answered
in reply to muhamedhegazy

I have had the same problems ever one else had. My solution was:

 

1. go to maps.google.com

2. type in your street, town/city, state, zip

3. find your house/residence and right click on it

4. click on "What's here?"

5. An address will appear to the left side of the screen.

 

There is a house number issued by the state on the front of my house that clearly says "43221", but the "records" show that my house number is really 43400. Very interesting to me, but my packages did arrive.

g_unit23
Community Member
Posts: 1
Registered: ‎07-17-2007
Answered
in reply to muhamedhegazy

WTF EBAY!!!! YOU A HOLES, STOP CHANGING SH8T SO EVERYTHING RUNS SMOOTH. POSTAL SERVICE RECORDS WILL NEVER MATCH A RUAL AREA ADDRESS!!!! WHY? BECAUSE THE POSTAL SERVICE DOESNT DELIVER TO RUAL AREAS! THATS WHY THEY HAVE POST OFFICES YOU IDIOTS! SO DONT LINK OUR ADDRESSES TO THE POSTAL SERVICE RECORDS!

Community Member
Posts: 2
Registered: ‎01-10-2004
Answered
in reply to muhamedhegazy

Just spoke with eBay support on the phone and they have no clue.  I have used the same address on eBay for over a decade, but I can't add a phone number (also used for over a decade) to a shipping address because eBay's back-end code insists the address match a US Postal service address lookup... which will always fail since UP Postal doesn't deliver in our area.

 

The answer is simple: perform a UPS and/or Fedex address lookup before saying the address is invalid.

 

At least they "escalated the issue".

 

Community Member
Posts: 3
Registered: ‎01-20-2010
Answered
in reply to muhamedhegazy

Try this, it should help everyone to write adress correctly. http://zip4.usps.com/zip4/welcome.jsp

 

 

asfatehasit
Community Member
Posts: 1
Registered: ‎08-20-2012
Answered
in reply to muhamedhegazy

All the above mentioned fixes would not work for MY situation.  What I did to fix mine was:

 

Add yet another address into your eBay AND your Paypal accounts excluding any reference to a PO BOX.

 

Make sure the one in eBay is set to Primary.

 

Make sure one in Paypal is set to "home" and is "confirmed".

 

When you go to check out next time, make sure that new address that is primary in both, is selected...

 

FINALLY, you'll get rid of the red error box "address format is invalid" and things will stay normal, and a pretty blue & white asking you to confirm the next step in the check-out process...

 

Hope this helps other people that didn't get help from above!!

Community Member
Posts: 1
Registered: ‎11-02-2008
Answered
in reply to muhamedhegazy

This just happened to me as well. I live in a complex that has a street address as well as apt. addresses inside. I tried both of these and have had no luck.  I'm really upset about it because I have money sitting in my paypal account waiting to be used and I found an item I wanted to purchase. But it's a no-go.

 

I hope ebay fixes this problem or I will no longer be able to purchase items. :-(

jgrobask
Community Member
Posts: 1
Registered: ‎06-04-2012
Answered
in reply to muhamedhegazy
Community Member
Posts: 2
Registered: ‎01-10-2004
Answered
in reply to muhamedhegazy

Same problems and this is insane. We have ALWAYS used our street address (for UPS/Fedex deliveries) and we have no other choice because we don't have US Postal street delivery in our area.  Now eBay won't let us use our PERFECTLY VALID street address anymore... because the US Postal service doesn't deliver to us?

 

WTF?  Do you realize that this will permanently end my buying on eBay?