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Accepted Solution
Customer hit commit to buy by accident. How can I cancel her order?
Posts: 14
Registered: ‎03-26-2013

Customer says she accidentally hit commit to buy, and wants ordered canceled.  How do I cancel her order?

Accepted Solution
glenda
Community Member
Posts: 13,084
Registered: ‎11-19-2002
Answered
in reply to sharonnitro

You'd need to go into the eBay Resolution Center and send her a formal Request to Cancel Transaction.  You'll need the item number.

Other Answers: 0