The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 06-21-2013 06:01 PM
I'm not a fan of being too pushy, bearing in mind buyers can leave feedback.
I do nothing for 48 hours, as eBay notifies buyers.
After 2 days I send an invoice.
2 days later, I'll send a reminder invoice, then file the dispute 1 day after that.
If I get a message I don't like, I file immediately - e.g.,a 'I can't pay until next week', or 'I changed my mind' message. Fortunately, those are rare.
Keep in mind weekends and holidays - many folks are not on their computers on weekends. Some only check email from work.
Most buyers pay quick, a few drag their feet.
You can use the unpaid item assistant to automate it if you wish, having the system automatically file disputes for you in as little as 48 hours EOA.
on 06-21-2013 04:48 PM
Sellers may start the Unpaid Item process as soon as 2 days (48 hours) after auction close. They can close the Unpaid Item Case as early as 4 full days later, issuing a nonpayment strike to the buyer.
Sellers should not relist or make any Second Chance Offers, until the Case has closed.
Visit the eBay Resolution Center to learn how to solve your problem, if one arises.
Meanwhile, read this:
on 06-21-2013 04:49 PM
You can open a case as soon as 2 days after the sale. I usually wait 4 days, unless there has been open communication with the buyer.