The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 06-28-2013 01:21 PM
I need help in my case. My product is only for 110V and already mention in the post. However, there is a girl doesn't notice about this and bought it. She paid me through paypal and I received the payment.
Here is what I want to do. I would like to cancel this order and refund her back money. How I can do it? Will ebay and paypal still charge me in this case?
I am a new in here and i really don't know what to do.
on 06-28-2013 01:27 PM
Do both of the following to get your fees back
on 06-28-2013 01:26 PM
If the winner does not want the item and you haven't shipped yet, use the refund link in the transaction details in your PayPal account. PayPal will reverse the fees you paid them if you use that link.
Ask the buyer to agree to a cancellation. If she agree you will get athe final value fee credit from eBay.
IF you already shipped, wait to get the item back before you do the above.
on 06-28-2013 01:32 PM
Please Make Sure the Power is 110V in your country before you place the order.
I'll bet the average User doesn't even know what this means. You should do your own homework here, and Exclude countries that don't use 110V.
on 06-28-2013 02:05 PM
The United States uses 120 volts alternating current at 60 cycles, and multiples thereof, has for many years.
To my knowledge, they still use 110 volts at 50 cycles in the UK.
There are products that will work with variable voltage without creating a dangerous heat overload, but yes, it's better to make sure.