The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 02-26-2013 09:43 PM
Can you please tell me how long I should wait to get a Paypal refund from a seller on a not-as-described item she received back from me on Monday? Is there a next step? I'm a little concerned about how slowly she answered me about sending back the return and I'm fairly new on ebay, so I need some advice..thanks.
on 02-26-2013 09:46 PM
I believe the seller is supposed to refund within 3 days after receiving the item back. You have delivery confirmation to show the item was delivered back to the seller - right? That's how you know they got it Monday.
on 02-26-2013 09:45 PM
Give her 72 hours , then go to the resolution center and file a dispute.
The deadline to file is 45 days: don't let that deadline pass.