eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

Community Member
How do I get in touch with an Ebay representative?
Posts: 1
Registered: ‎01-29-2010

How do I get in touch with an Ebay representative?  Is there a phone #?

Other Answers: 4
Community Member
Posts: 65,528
Registered: ‎05-11-2005
in reply to harrisss

Sure, there is. Go to the Customer Support tab and click on Contact Us and follow the prompts. You should get a phone number/PIN.

Community Member
Posts: 22,075
Registered: ‎01-13-2011
in reply to harrisss

You can only talk to Ebay by using the Contact Us link at bottom of this page and follow the prompts to receive a ph number and pin number.  You can ask a question here also.

Community Member
Posts: 10,258
Registered: ‎12-06-2005
in reply to harrisss

Usually one asks for an eBay rep when they are purchasing an item not on eBay and the seller says the sale will take place thru eBay, after you send cash thru WU.

I hope that is not the case here, there are no eBay reps for that.


Why do you need a rep?



“Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.” Zig Ziglar
Community Member
Posts: 9,330
Registered: ‎09-25-2004
in reply to harrisss

Are you trying to talk to a specific eBay Agent that you were told to send a payment to using Western Union MoneyGram or Walmart Money Packs?


If so, the transaction is a SCAM and the seller is a THIEF who is lying to you. There is no eBay Agent, it's the thieving seller who will pick up the CASH you send via MoneyGram or MoneyPacks.