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Community Member
FedEx tracking number not working on Ebay?
Posts: 5
Registered: ‎09-14-2010

Hello, yesterday i sold an item and shipped it out via FedEx. I had to manually add the tracking numbers on ebay. Today i got an email from FedEx that the item has been successfully delivered. I clicked on the tracking number on ebay and it shows no progress at all. I entered the tracking number directly through FedEx and it showed me all the information and confirmed the delivery. Why isn't it updated on Ebay? The tracking numbers are correctly entered but it shows no progress what so ever?

Other Answers: 3
leo*spride
Community Member
Posts: 7,313
Registered: ‎04-02-2008
Answered
in reply to chris17pl

Never rely on the tracking link in eBay... PayPal's link is a bit better, but still glitchy.

 

I always go to the specific carrier's website for more accurate info.

 

Good luck!

 

 

Graciously Grin When You Growl
altec_best
Community Member
Posts: 1
Registered: ‎09-18-2013
Answered
in reply to chris17pl

Same here too !  The USPS tracking works fine.. The Fedex does NOT !  You have to check manually through the Fedex site..

Community Member
Posts: 2
Registered: ‎09-21-2012
Answered
in reply to chris17pl

I had the same problem ebay shows no status when you click on the tracking # but if you take the same tracking # and go directly on the fed ex site then the item shows delivered! It's happened with all the items I shipped out using the new Fed ex system.