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Rusty Solomon : error message while making a purchase

Rusty Solomon : error message while making a purchase

rusrysolomon
Enthusiast

Helloeveryone,
 this is the first time I make a purchase on ebay and I have a problem. Once I want to validate my order to pay by paypal an error message appears and tells me nothing more.

The message is the following:
"Unable to process your request at this time.
Sorry, we were unable to process your request. Error Code # 50310 "

 

I would like to quickly settle this problem I found no solution on the internet.

Thank you in advance
Rusty Solomon

8,532 Views
Message 1 of 7
6 REPLIES

Re: Rusty Solomon : error message while making a purchase

Re: Rusty Solomon : error message while making a purchase

in reply to Oct 17, 2013 10:13:42 AM
radka75
Rockstar

I would try to restart your computer, try again. If that does not work, you will need to contact your seller. I can't tell you what exactly is wrong because paypal has error codes but it cannot be found  what different codes actually mean. Sometimes I think they are being handed out in random.

8,514 Views
Message 2 of 7

error message

error message

in reply to Oct 17, 2013 10:16:24 AM
Rockstar

If it was me, I think I'd contact the seller to make sure he doesn't have a block on buyers w/ zero feedback. If the seller welcomes newbies, then just let him know you're trying to pay. Perhaps it's a glitch in the system and will self correct shortly. (I tried looking up that particular error code but couldn't find what it meant)

8,508 Views
Message 3 of 7

Re: error message

Re: error message

in reply to Oct 17, 2013 10:18:23 AM
radka75
Rockstar

I don't think you can block buyers with 0 feedback.

8,500 Views
Message 4 of 7

Re: error message

Re: error message

in reply to Oct 17, 2013 10:19:57 AM
pre1840lorraine
Trailblazer
Last Edited 10:20:25 AM

gagnon234 wrote:

If it was me, I think I'd contact the seller to make sure he doesn't have a block on buyers w/ zero feedback. If the seller welcomes newbies, then just let him know you're trying to pay. Perhaps it's a glitch in the system and will self correct shortly. (I tried looking up that particular error code but couldn't find what it meant)


There is no such block for 0 feedback buyers. so the seller can't do it.

8,497 Views
Message 5 of 7

Re: Rusty Solomon : error message while making a purchase

Re: Rusty Solomon : error message while making a purchase

in reply to Oct 17, 2013 10:35:38 AM
mebuck1234
Scout

Why not just contact Paypal.  They can tell if the problem is with your account, the sellers or just a glitch.

8,470 Views
Message 6 of 7

Re: Rusty Solomon : error message while making a purchase

Re: Rusty Solomon : error message while making a purchase

in reply to Oct 17, 2013 10:39:54 AM
radka75
Rockstar
Last Edited 10:40:38 AM

mebuck1234 wrote:

Why not just contact Paypal.  They can tell if the problem is with your account, the sellers or just a glitch.


If you go look on paypal help boards, the paypal agents actually tell posters to contact seller. I have a suspicion that even paypal employees don't know what the codes mean.

8,465 Views
Message 7 of 7