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Ebay says payment pending, Paypal says completed?

Ebay says payment pending, Paypal says completed?

jandjglobal
Adventurer

I am concerned about a payment that I sent yesterday.  I won an item off ebay.com, after winning the auction I paid with a credit card though paypal.  I received an email receipt from Paypal, the transaction is "completed" on my paypal account.  However eBay has a small hourglass symbol, saying the payment is pending. The item I bought was in GBP and I paid in USD so I don't know if currency conversion has anything to do with this or not.

 

Any help would be appreciated.

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Message 1 of 7
6 REPLIES

Re: Ebay says payment pending, Paypal says completed?

Re: Ebay says payment pending, Paypal says completed?

in reply to Sep 5, 2013 9:39:19 PM
prettywoman-2012
Rockstar

Check your PayPal account to see if the payment is unclaimed? If so, that means the seller needs to call PayPal and provide or verify some information. The conversion to another currency should not affect the clearance of a payment. Best of luck

PWSmiley Happy

532 Views
Message 2 of 7

Re: Ebay says payment pending, Paypal says completed?

Re: Ebay says payment pending, Paypal says completed?

in reply to Sep 5, 2013 9:52:08 PM
jandjglobal
Adventurer

Thank you for your help, it says the status of the payment to them is Completed.

525 Views
Message 3 of 7

Re: Ebay says payment pending, Paypal says completed?

Re: Ebay says payment pending, Paypal says completed?

in reply to Sep 6, 2013 6:45:07 AM
elickot
Rockstar

Does it sat 'okay to ship' on your paypal transaction details page?

If so, then it's okay to ship'

If it doesn't say that, wait until it does.

475 Views
Message 4 of 7

Re: Ebay says payment pending, Paypal says completed?

Re: Ebay says payment pending, Paypal says completed?

in reply to Sep 6, 2013 9:39:18 PM
gem9153
Trailblazer

OP is the buyer elicot : they wont see the OK to ship, only the seller will

 

-Gem

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Message 5 of 7

Re: Ebay says payment pending, Paypal says completed?

Re: Ebay says payment pending, Paypal says completed?

in reply to Sep 6, 2013 10:02:04 PM
hit-here
Trailblazer

It is common for a lag between what is done at PP and what is shown at eBay.. 

 

no worries it will catch up .. 

 

Just sit tight and await your item. 

443 Views
Message 6 of 7

Re: Ebay says payment pending, Paypal says completed?

Re: Ebay says payment pending, Paypal says completed?

in reply to Sep 7, 2013 5:16:56 AM
elickot
Rockstar

well, red-faced silly me.

Of course...Cat Embarassed

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Message 7 of 7