eBay
  • Daily Deals
  • Sell
  • Customer Support
vega-vanillia
Community Member
Posts: 5
Registered: ‎06-11-2013
Accepted Solution
Seller hasn't shipped my item and his store is empty. What to do?

I won item on bidding and contact the seller. He didn't answer me. It passed two days and my item isn't shipped and seller's store and things to sell are empty. What to do?

Accepted Solution
ruths_dream
Community Member
Posts: 3,754
Registered: ‎07-25-2011
Answered
in reply to vega-vanillia

Sellers do Not have to mark a item as shipping or give a tracking number either

Life Is A One Time Offer,
Use It Well.
Other Answers: 4
divwido
Community Member
Posts: 7,481
Registered: ‎12-05-2005
Answered
in reply to vega-vanillia

Wait thirty days and file an item not received dispute.

 

Any other data or information you have is just conjecture.

kraloe
Community Member
Posts: 40,153
Registered: ‎05-11-2005
Answered
in reply to vega-vanillia

2 days? That's not an issue.

And how do you know he hasn't shipped? Little icons aren't required to be marked. 

You don't do anything now except wait for your item to arrive. Allow a month since it's coming from China.

(And her Store isn't empty--she has over 400 items listed  on the UK site.)

vega-vanillia
Community Member
Posts: 5
Registered: ‎06-11-2013
Answered
in reply to vega-vanillia

yes Kraloe. You helped me. Thank you! :-x

ritacummins
Community Member
Posts: 9,836
Registered: ‎05-23-2007
Answered
in reply to vega-vanillia

check the estimated date of delivery.  Wait 2 or 3 days longer, then if you still don't have your item, open an Item Not Received case.