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Community Member
transaction ID number
Posts: 8
Registered: ‎04-15-2011

I need the Transaction ID number of the item I won to file a item never recieved case, but since I paid with Bill me Later its not listed in my paypal account. Can't file a claim without it. Also lost my email receipt, so how can I get the transaction id number. Item number does not work when I try to file the dispute. Seller does not answer my emails.

Other Answers: 9
leesballcaps
Community Member
Posts: 5,941
Registered: ‎01-15-2011
Answered
in reply to fixituppers1

Have you looked under your purchase history?

 

My ebay tab, click on purchase history.

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The opinion given here is my understanding of the policies I have read, and personal experiences on eBay. You paid nothing, feel free to value it based on that price if you wish.
Community Member
Posts: 8
Registered: ‎04-15-2011
Answered
in reply to fixituppers1

anybody know how to retrive old emails that got deleted by mistake? I got the receipt email on may 6th and my trash emails only go to the 8th.

leesballcaps
Community Member
Posts: 5,941
Registered: ‎01-15-2011
Answered
in reply to fixituppers1

Why are you filing item not received in PayPal?

eBay is the place for that, provided you made the purchase on eBay properly.

 

Click top right on customer service - resolve a problem.

You don't need paypal transaction ID #

 

 

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The opinion given here is my understanding of the policies I have read, and personal experiences on eBay. You paid nothing, feel free to value it based on that price if you wish.
johnsattic
Community Member
Posts: 11,685
Registered: ‎02-18-2003
Answered
in reply to fixituppers1

I think what you need is the eBay item number which you can find by looking at the detail record of the listing in your Purchase History.

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Everything should be made as simple as possible, but not simpler, A. Einstein
Community Member
Posts: 8
Registered: ‎04-15-2011
Answered
in reply to fixituppers1

I tried Ebay first and it says I have to file dispute on paypal site. Weird?

mrsmtn
Community Member
Posts: 13,056
Registered: ‎08-14-2008
Answered
in reply to fixituppers1

Have you tried entering the item number?

my*quiet*place
Community Member
Posts: 7,663
Registered: ‎06-17-2005
Answered
in reply to fixituppers1

File on PayPal = the process will lead you to PayPal's unique Transaction ID number.

 

Then you're all set to go.

Community Member
Posts: 8
Registered: ‎04-15-2011
Answered
in reply to fixituppers1

I tried using just the item number, but it says need the transaction id number.

Community Member
Posts: 8
Registered: ‎04-15-2011
Answered
in reply to fixituppers1

Yes, its not there, just the item number. I know it was on the email receipt, but can't find it, got deleted by mistake. Paypal won't let me file dispute without that transaction id number.