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Community Member
Posts: 2
Registered: ‎11-05-2013

Why is it so hard to get to the sellers

I ordered one item and was sent two, there was nothing telling me that there would be multiple items shipped in a box.  I  tried contacting the seller and was not successful.

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Community Member
Posts: 8,625
Registered: ‎11-17-2002

Re: Why is it so hard to get to the sellers

in reply to geraldinejackson5409

Worse comes to worse, you know you can obtain the seller's phone # from Ebay, right? 

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Community Member
Posts: 1,211
Registered: ‎11-23-2006

Re: Why is it so hard to get to the sellers

in reply to marraloo

"I  tried contacting the seller and was not successful." What exactly does that mean?

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bears_repeating
Community Member
Posts: 1,955
Registered: ‎06-29-2005

Re: Why is it so hard to get to the sellers

in reply to nosportss

Did you pay for 2 items?  If not, I wouldn't worry about it.  If you contacted the seller and haven't gotten a reply there's nothing you can do.

 

But life does get in the way.  Sicknesses, hospital visits, deaths in the family, etc.  Could be a lot of reasons why the seller hasn't gotten back to you.  Once seller realizes he sent you 2 he will decide if it's worth getting it returned and he will contact you. 

 

I think a simple, single message thru ebay messaging system is enough.  The ball is in their court. 

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ki_korners
Community Member
Posts: 2,755
Registered: ‎02-01-2006

Re: Why is it so hard to get to the sellers

in reply to bears_repeating

Huh?  You're complaining because you got more than you paid for?

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Community Member
Posts: 2
Registered: ‎11-05-2013

Re: Why is it so hard to get to the sellers

in reply to ki_korners

The complaint is that I paid more than what was advertised, the second item was a supprise after receiving the package doubling my purchase.  Seller did not answer my call to explain why I received two items.  I only needed

one item.  Hope this help your understanding.  Are you the seller?

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brewcity_bob
Community Member
Posts: 1,136
Registered: ‎07-25-2006

Re: Why is it so hard to get to the sellers

in reply to geraldinejackson5409

Seller can't add items, you purchased two and thus got two.

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tobysboss2013
Community Member
Posts: 43
Registered: ‎08-18-2013

Re: Why is it so hard to get to the sellers

in reply to geraldinejackson5409

Looks like you did purchased 2 items from the same saller on 10/14/13

 

NEW SUNKEY DIGITAL TO ANALOG CONVERTER BOX HDTV SIGNAL ANTENNA DTV TV SK-801ATSC  

US $38.99       Purchased on:
Oct-14-13 06:32:27

AND

NEW IN BOX DIGITAL TV CONVERTER BOX WITH ANALOG PASS THROUGH W/ Remote Control

US $38.99      Purchased on:
Oct-14-13 06:08:49

 

See link below

http://cgi6.ebay.com/ws/eBayISAPI.dll?ViewBidItems&all=1&_rdc=1&userid=geraldinejackson5409&&rows=25...

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beesz
Community Member
Posts: 1,276
Registered: ‎07-27-2011

Re: Why is it so hard to get to the sellers

in reply to geraldinejackson5409

Did you happen to hit the back button, then, thinking you hadn't purchased any, hit buy again... again thinking you were only getting, paying for one? 

 

That's what happened to me, different item, different seller.  The big difference was that I saw I'd gotten 2 before paying.  I didn't see how I could easily delete one of them, and being in a hurry at that moment in time, paid for 2.  Another big difference in my case is that it was something that I could use again eventually.

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