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Announcements
Wildfires, Severe Weather Hit Parts of U.S. & Canada – Shipping, Communication Potentially Delayed
Wildfires, Severe Weather Hit Parts of U.S. & Canada – Shipping, Communication Potentially Delayed
Due to wildfires in the Southeastern United States and severe snowstorms in parts of the Midwestern U.S. and Northeastern Canada, communication, power...

Potential delays due to severe weather in parts of U.S. and Canada

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Update: Top Rated Seller Invoice Issue - Resolution
Update: Top Rated Seller Invoice Issue - Resolution
The issue regarding Top Rated Seller discounts not being shown on invoices has been resolved. All affected sellers have been contacted by eBay. For im...

The issue regarding Top Rated Seller discounts not being shown on invoices has been resolved. 

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For Some Sellers, Invoice Errors Omitted eTRS Credits
For Some Sellers, Invoice Errors Omitted eTRS Credits
We are aware that some eTRS sellers’ recently-issued invoices erroneously omitted earned eTRS credits. We are working to correct this as quickly as po...

We’re working to resolve the issue as quickly as possible.

Carrier Holiday Deadlines Announced: Ship Quickly to Deliver More Joy
Carrier Holiday Deadlines Announced: Ship Quickly to Deliver More Joy
USPS, FedEx, and UPS have released their holiday shipping deadlines for 2016. For sellers, these important dates let you know when you ship to ensure ...

USPS, FedEx, and UPS have released their holiday shipping deadlines for 2016.

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New Community and Seller Center Sites Launch Today
New Community and Seller Center Sites Launch Today
It’s been a busy Fall. I’m officially three months in at eBay, and I can say with confidence that the team here has been working on overdrive to deliv...

We’re updating the way we communicate with sellers, and how community members connect.

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Sellers: New Replacement and Exchange Options Now Available
Sellers: New Replacement and Exchange Options Now Available
In our 2016 Fall Seller Update released this August, we mentioned that new capabilities for handling returns were on the horizon. We’re excited to ann...
In our 2016 Fall Seller Update released this August, we mentioned that new capabilities for handling returns were on the horizon. We’re excited to announce that the option to manage replacements and e
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Bulk Listing and Editing Added to Promoted Listings
Bulk Listing and Editing Added to Promoted Listings
Sellers: We’re excited to announce the new bulk listing and editing feature in promoted listings, making it easier than ever to maximize the visibilit...
Sellers: We’re excited to announce the new bulk listing and editing feature in promoted listings, making it easier than ever to maximize the visibility of your inventory. With the addition of this
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Hurricane Matthew Impacts Southern U.S.—Shipping, Communication Potentially Delayed
Hurricane Matthew Impacts Southern U.S.—Shipping, Communication Potentially Delayed
Our hearts go out to all those affected by Hurricane Matthew. Due to the impact of the storm, communication, power, and transportation lines may be di...
Our hearts go out to all those affected by Hurricane Matthew. Due to the impact of the storm, communication, power, and transportation lines may be disrupted across parts of Florida, South Carolina
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Sellers: Help us improve the integrity of our product pages
Sellers: Help us improve the integrity of our product pages
eBay is built on the strength of our seller community. So we’re giving sellers the opportunity to help make sure the right products reach the right bu...
eBay is built on the strength of our seller community. So we’re giving sellers the opportunity to help make sure the right products reach the right buyers every time. Effective immediately, if you
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PayPal Payments Issue Resolved, Affected Sellers Will Be Protected
PayPal Payments Issue Resolved, Affected Sellers Will Be Protected
On September 7, 2016, PayPal experienced an issue which made it appear that some buyers who paid for an item hadn’t paid. The issue has been identifie...
On September 7, 2016, PayPal experienced an issue which made it appear that some buyers who paid for an item hadn’t paid. The issue has been identified and addressed by PayPal, however it may take up
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Hurricane Hermine Impacts Southern U.S.—Shipping, Communication Potentially Delayed
Hurricane Hermine Impacts Southern U.S.—Shipping, Communication Potentially Delayed
Our hearts go out to the more than 200,000 people who have been impacted by Hurricane Hermine in Florida and southern Georgia. Communication, power, a...
Our hearts go out to the more than 200,000 people who have been impacted by Hurricane Hermine in Florida and southern Georgia. Communication, power, and transportation lines may be disrupted throug
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Sellers: Our Continued Commitment to Improving Delivery Accuracy
Sellers: Our Continued Commitment to Improving Delivery Accuracy
We know that one of the most important drivers of buyer confidence is that their purchases arrive when expected. For this reason, we measure seller on...
We know that one of the most important drivers of buyer confidence is that their purchases arrive when expected. For this reason, we measure seller on-time shipping performance using both seller handl
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2016 Fall Seller Update
2016 Fall Seller Update
Last year, we announced changes that would make selling on eBay easier, clearer, and more rewarding for you. Now, we’re delivering on that commitment ...
Last year, we announced changes that would make selling on eBay easier, clearer, and more rewarding for you. Now, we’re delivering on that commitment with important updates to seller tools, the return
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Updates to Features and Fees
Updates to Features and Fees
To drive more effective use of listing formats, a pricing update affecting optional features will take effect later this year. On October 1, the featu...
To drive more effective use of listing formats, a pricing update affecting optional features will take effect later this year. On October 1, the feature fee for reserve price will increase to the g
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Updates to the eBay User Agreement
Updates to the eBay User Agreement
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User...
At eBay, we strive to make our policies clear and our services easy to use. As part of that commitment, we’re announcing some changes to the eBay User Agreement. Our updated User Agreement will tak
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Sellers: Higher USPS First-Class Rates Coming August 28
Sellers: Higher USPS First-Class Rates Coming August 28
Effective August 28, 2016, the US Postal Service will be implementing a rate increase of approximately 7%, limited to First-Class Mail® packages weigh...
Effective August 28, 2016, the US Postal Service will be implementing a rate increase of approximately 7%, limited to First-Class Mail® packages weighing 1-3 ounces. This rate change is intended to co
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Great News: eBay Seller Hub Now Available to All U.S. Sellers
Great News: eBay Seller Hub Now Available to All U.S. Sellers
Free to use, eBay Seller Hub offers the tools, information, and insights you need to build and maintain a business on eBay. This powerful all-in-one r...
Free to use, eBay Seller Hub offers the tools, information, and insights you need to build and maintain a business on eBay. This powerful all-in-one resource is now available to all U.S.-based sellers
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Severe Fires Impact Southern California—Shipping, Communication Potentially Delayed
Severe Fires Impact Southern California—Shipping, Communication Potentially Delayed
Our hearts go out to the more than 82,000 people who have been evacuated from their homes due to the Blue Cut fire impacting the San Bernardino area. ...
Our hearts go out to the more than 82,000 people who have been evacuated from their homes due to the Blue Cut fire impacting the San Bernardino area. Communication, power, and transportation lines
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Severe Weather Hits Louisiana—Shipping, Communication Potentially Delayed
Severe Weather Hits Louisiana—Shipping, Communication Potentially Delayed
Due to severe weather conditions, communication, power, and transportation lines may be disrupted across parts of Louisiana. If you are involved in an...
Due to severe weather conditions, communication, power, and transportation lines may be disrupted across parts of Louisiana. If you are involved in an eBay transaction with a buyer or seller in thi
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eBay Stores Sellers: Boost Item Visibility in Ten New Categories with Promoted Listings
eBay Stores Sellers: Boost Item Visibility in Ten New Categories with Promoted Listings
With promoted listings, eBay’s latest advertising service, you can increase the likelihood of a sale by putting your multi-quantity items in front of ...
With promoted listings, eBay’s latest advertising service, you can increase the likelihood of a sale by putting your multi-quantity items in front of buyers who are actively shopping. Your ads can app
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Sellers: Manage Replacements Through Messages in My eBay, Now Until Mid-October
Sellers: Manage Replacements Through Messages in My eBay, Now Until Mid-October
Between August 4 and the middle of October 2016, our structured replacement process will be offline as we make improvements to the return experience. ...
Between August 4 and the middle of October 2016, our structured replacement process will be offline as we make improvements to the return experience. While sellers will have the option to offer a rep
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CANADIAN POSTAL STRIKE UPDATE 7/11
CANADIAN POSTAL STRIKE UPDATE 7/11
On Sunday, Canada Post announced that it had retracted its lockout notice to the Canadian Union of Postal Workers (CUPW), effectively removing the pos...
On Sunday, Canada Post announced that it had retracted its lockout notice to the Canadian Union of Postal Workers (CUPW), effectively removing the possibility of a strike or lockout until another 72 h
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CANADIAN POSTAL STRIKE UPDATE
CANADIAN POSTAL STRIKE UPDATE
According to a statement released on the Canada Post website, a labor disruption will not occur before this Friday, July 8. However, note that items s...
According to a statement released on the Canada Post website, a labor disruption will not occur before this Friday, July 8. However, note that items sent during this time may be held in the postal sys
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POTENTIAL CANADIAN POSTAL STRIKE
POTENTIAL CANADIAN POSTAL STRIKE
Please be aware of a possible labor dispute between Canada Post and the Canadian Union of Postal Workers (CUPW) that will have an impact on shipments ...
Please be aware of a possible labor dispute between Canada Post and the Canadian Union of Postal Workers (CUPW) that will have an impact on shipments to Canada. If new terms are not agreed upon by Jul
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NEW USPS FIRST-CLASS RATES FOR AUGUST 2016
NEW USPS FIRST-CLASS RATES FOR AUGUST 2016
The United States Postal Service has proposed a rate increase on First-Class Mail Parcels (FCMP) weighing between 1-3 ounces. These new rates have bee...
The United States Postal Service has proposed a rate increase on First-Class Mail Parcels (FCMP) weighing between 1-3 ounces. These new rates have been approved, and will go into effect on August 28,
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USPS PROPOSES NEW RATES FOR AUGUST 2016
USPS PROPOSES NEW RATES FOR AUGUST 2016
The United States Postal Service proposed to raise rates on First-Class Mail Parcels (FCMP) weighing between 1-3 ounces. If approved, these new rates ...
The United States Postal Service proposed to raise rates on First-Class Mail Parcels (FCMP) weighing between 1-3 ounces. If approved, these new rates would go into effect on August 28, 2016. The pr
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SELLERS: BOOST VISIBILITY—AND SALES—FOR YOUR MOTORS* LISTINGS
SELLERS: BOOST VISIBILITY—AND SALES—FOR YOUR MOTORS* LISTINGS
Great news for eBay Stores subscribers who sell in Motors categories: your listings can now get additional visibility—beyond search results—with promo...
Great news for eBay Stores subscribers who sell in Motors categories: your listings can now get additional visibility—beyond search results—with promoted listings. Available only to eBay Stores sub
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HOW TO USE YOUR EBAY SHIPPING SUPPLIES COUPON
HOW TO USE YOUR EBAY SHIPPING SUPPLIES COUPON
If you’re an eBay Stores subscriber, you recently received your quarterly discount coupon. Read our tips below to learn how you can take full advantag...
If you’re an eBay Stores subscriber, you recently received your quarterly discount coupon. Read our tips below to learn how you can take full advantage of the offer. To receive a coupon for the eBa
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THE GLOBAL SHIPPING PROGRAM: NOW IN OVER 100 COUNTRIES
THE GLOBAL SHIPPING PROGRAM: NOW IN OVER 100 COUNTRIES
eBay is making it easier than ever to make your items available to shoppers around the globe. On May 15 we added 38 new countries, bringing the grand ...
eBay is making it easier than ever to make your items available to shoppers around the globe. On May 15 we added 38 new countries, bringing the grand total to 102. The Global Shipping Program (GSP)
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Effective May 1: Offer at least 30-day returns to earn Top Rated Plus benefits
Effective May 1: Offer at least 30-day returns to earn Top Rated Plus benefits
We want to remind you that, effective May 1, 2016, listings from Top Rated sellers must offer at least a 30-day money-back return policy to earn the T...
We want to remind you that, effective May 1, 2016, listings from Top Rated sellers must offer at least a 30-day money-back return policy to earn the Top Rated Plus discount and seal. The handling requ
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