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2010 Fall Seller Update

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Verified Blogger
Dinesh Lathi


Updates coming this fall will help you take full advantage of the increased holiday traffic, maximize sales, and streamline your operations. As promised, we’re continuing to consolidate changes that impact your selling into two or three releases per year with lead time to adapt. This is the third and final release for 2010. All these updates are scheduled to launch between September 7 and September 13 unless otherwise noted.

Stay on top with great value and service


  • New  shopping experience for iPod/MP3 players, GPS, and DVDs highlights great eBay values on these hot holiday products. Starting mid-September, listing with the eBay catalog will be required in these subcategories (Auction-style and Fixed Price, including Good ‘Til Cancelled). Pay no Insertion Fees when you list or relist with the catalog.

  • eBay Listing Analytics application gives you new insight into how your listings are performing: impressions, clicks, sales.

  • Bulk-edit more fields, revise up to 500 listings at once with new functionality in the eBay bulk edit and relist flow.

  • Get your unpaid items re-listed and back in front of buyers fast with auto-relist option in Unpaid Item Assistant.  Choose to exempt some customers from the automated process.


Shipping enhancements improve service, reduce buyer questions


  • Industry-standard shipping terms —Economy, Standard, Expedited, and One-day—used to describe domestic shipping services. Shipping options displayed prominently along with estimated delivery time on the item page and in checkout.

  • Shipping to Alaska and Hawaii, APO/FPO addresses, and special US areas such as Guam and Puerto Rico:  Exclude these buyers or show exact charges based on their location.

  • Pass on your shipping discounts to buyers with the Shipping Calculator: Specify one domestic and one  international discount.

  • Low-cost shipping insurance: Available exclusively with eBay label printing.


Streamline buyer communications


  • Updates to reduce  and manage buyer contacts: Ask a question link moved down on item page; Automated Answers turned on for all sellers.

  • Enhancements to My Messages: Use it as your central inbox for buyer email with out-of-office reply, customized email signatures, and message filtering. 


Category and Item Specifics changes consolidated with other updates. Find out if your listings are impacted.

Get complete details about all these important updates.

See the Seller Checklist for more information about how these updates affect you.

For more insight, you’re also invited to:


  • Join me and other leaders from eBay in a Town Hall meeting on Wednesday, July 14. Check the Announcement Board for more details coming soon.


As always, thank you for selling on eBay.

Sincerely,

Dinesh Lathi
Vice President, Seller and Buyer Experience
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