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09-15-2016 03:26 PM
Ebay has a policy in place that enables scammers and fraudulent sellers to take advantage of buyers.
This just happened to me.
I bought a vehicle that was over 10 years old. But according to the description it was a one owner, accident/paint free in MINT condition. I talked to the seller at length and he assured me that the truck perfect. No previous paintwork in exceptional condition and that everything worked.
The seller was out of state so I did not go check it out first, which was my fault. I understand that this.
We agreed upon a price. We both use the same bank so I made a direct deposit into the seller’s account. Once he received payment I had the vehicle transported to my home. It had obviously been in an accident. A very cheap repaint was done to cover up some of the cosmetic issues. The seller even took a can of spray paint to paint the underside of the car to cover up rust and other defects. The gauges did not even work. When I contacted the seller he refused to talk to me. My emails went unanswered. When I contacted Ebay they said there was nothing they could do about it because the truck was over 10 years old. The other reason Ebay said I had to pay through Paypal. I don’t know of anyone who would pay for a vehicle through Paypal. A buyer might make a deposit through Paypal but not the whole amount.
So Ebay said the only thing I could do was to leave negative feedback, which I did.
This is where it gets interesting and how Ebay enables these scammers to get away with cheating buyers.
After I left negative feedback the seller immediately filed a Unpaid item complaint against me with Ebay. By doing this all feedback between the buyer and seller gets erased. I called Ebay and explained that the Unpaid item complaint was false. They asked me to send them proof that I had paid. I went ahead and sent ebay the proof of payment with deposit slips and account numbers. After I did that they said there was still nothing they could do about it and that was their policy. I have to say the help people at ebay had trouble understanding what had happened. They kept telling me I needed to pay for the item, which of course I already did.
So ebay scammers out there have figured out how to avoid all negative feedback warning other buyers by simply claiming that they were never paid. Ebay’s own policy makes this possible and has enabled dishonest sellers to get away with it.
09-15-2016 03:20 PM
Ebay customer service and help was once very good. Whenever, I had a problem or concern they were attentive and understood and solved the problem.
Now, however, they have outsourced their customer service / help to another country. When I called about a recent problem I could barely understand them and they certainly could not understand me. It took multiple phone calls before I thought someone understood what I was talking about but they failed to solve a simple problem.
04-13-2016 04:31 PM
10-21-2015 07:00 AM
Simple explanation, Ebay used to have a lot more seller, those sellers were also big buyer...this kept the traffic going. But has ebay decided to turn to big business; ebay did & still do, everything possible to get rid of smaller buyer in favor of big business advertisement, such has target, Walmart, etc...
Less sellers, less buyers. Add one more problem... after shopping on ebay, most buyer after they realized walmart, Target, & other big store are on ebay; most buyer stop coming & shop directly on the web site of Target, Walmart...etc.. Sad to said; ebay though by having less & bigger sellers it would work, instead; all the small seller, stop selling & stop buying. Thnk about it; if a seller list everyday, he often shop everyday. If he sell only once a week, he shop less. If he stop selling...he stop comig to the site.
08-23-2015 04:29 PM
Just like when Google took out Yahoo
Google did not take down Yahoo, it is still going strong, I use it daily. I do share your concern, though, eBay traffic is down, and it is down big-time, and has been for the better part of this year now. Once in a while I'll get a day or two that it's like the heavens have opened up and it's like old times again, have a quick burst of several sales, and then BOOM, back to slow as molasses.
08-21-2015 11:36 AM
08-21-2015 10:19 AM
We can't look at your account, your feedback is set to "private" ...
Nobody here works at eBay, we are all just users just like you.
And 99.9% of the time, eBay sides with the buyer.
You said earlier that you told the seller that you were going to give them a negative ... how exactly did you word that??
It doesn't matter about any of the other stuff that you are talking about.
08-21-2015 09:04 AM
08-21-2015 08:45 AM
08-21-2015 04:45 AM
1st. All buyer only accounts have 100% positive feedback. Sellers have not been able to leave anything but a green donut for a buyer since 2008.
2nd. If you told your seller that "I'm going to neg you if xxxxx" then that is the very definition of feedback extortion.
That is one of the easiest negatives to get removed.
If you have a problem with a seller ... Never mention feedback or stars in your communication. Be polite and just say, "I am unhappy with this and want to return it."
If the item is not as described, and the seller is not cooperative, you open a case.
Feedback should be the LAST thing you do, and it should be based on the whole transaction, including a sellers response to a problem.
Feedback is NOT communication and should not be used as a weapon to make a seller give anything not mentioned in the listing (freee or discounted shipping, partial refund, etc).
08-20-2015 08:41 PM
06-13-2014 10:04 AM
try sending them a private message......
expecting an answer here from a 6 month old post..from a member who only posted one time .is....well....................
It's never gonna happen !
06-13-2014 09:57 AM
may i know what online store do you sell now? thanks
eBay was once a great site for individual entrepreneurs to become financially stable and earn a living in this awful economy, and at the same time provide a buyer somewhere to shop for some of the best deals on unique hard to find items or anything they could think of.
Now If you look closely smaller or non corporate online stores/shops/individuals are getting snuffed out by the thousands everyday, while huge corporations are now taking over like walmart, autozone, gnc, bed bath & beyond, radio shack, best buy, etc...
The Chinese are not exactly safe from these indefinite selling restrictions either as ebay is booting them off just as fast, but there is so many more of them that you'll still see a few here and few there for the next year.
eBay led the public to believe that this was a dream place to build a career. Only now it's ruined many lives by stripping away financial income from families that have been indefinitely restricted after being loyal to this famous auction site, which has turned into a viscous monster circle of Internet internal fraud activity with conflicts of interest, and anti trust with owning Paypal. Let's not forget the fee's that have become outrageous.
Let's face it, with NO SELLER, there is NO BUYER, and with that said NO BUSINESS. Many of the best sellers have already moved to other areas online. Bon anza, Web store, Est y, Am a zon, etc..
eBay sadly is cutting their own nose off, and they won't see the negative impact they bestowed on themselves for a little while yet.
It's inevitable that this is the beginning of the end for the growing unpopularity of ebay, but on the bright side will be a huge gain for other online selling sites without all the B.S.
I've personally made the move to some other sites and honestly have made way more sales and doing amazingly better than I ever did on eBay. So thank you Feebay for indefinitely restricting my family's accounts as my business is now booming better than ever without your encouragement of buyers scamming sellers like us and ripping us off with your crazy fee's. ┌∩┐(◣_◢)┌∩┐
05-01-2014 09:22 AM - edited 05-01-2014 09:24 AM
I have heard all of this almost since I found eBay nearly two decades ago. What I don't get is why WS has languished with their clean layout and full featured setup. But, surprise, brand recognition triumphs over absolutely everything else.
05-01-2014 07:01 AM
It's too bad but it makes sense for them NOT to cater to the needs of sellers like me. Ebay always been nothing but a part-time hobby for me and back in the day, it was perfect for selling my way.
I like buying and selling vintage and Ebay used to be the perfect venue to sell from...not so much anymore.Like a yardsale, people want your stuff for nothing.It just doesn't pay most of the time to go through the steps to list not to sell or just to make a few bucks on it.
I'm not complaining...as they say, it' is what it is now