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Community Member
Posts: 4
Registered: ‎11-06-2014

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to arunas

Same problem here in Miami, the USPS proccesing time for international package in a shame, I mean a shame on the american postal system. I realized they just don't care about service. The solution is to privatized the system, they keep increasing rates left to right and nobody is accountable for the bad service. 

Community Member
Posts: 2
Registered: ‎02-11-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to juzmoon
Funny thing is that I did this checked before to see it was on New York... Then I refresh it after and it says "inbound out of customs" so I think u should have the same thing nowSmiley Happy
Community Member
Posts: 2
Registered: ‎02-11-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to juzmoon
Funny thing is I have a package at New York that is day 5 today too... Lol wonder if they just holding them up...
Community Member
Posts: 1
Registered: ‎10-04-2004

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to juzmoon

What does Processed Through Sort Facility ISC New York (USPS) means? It means that your package probably will never come back.  I bought several items to eBay mainly postcards and military patches coming from Germany and other parts in Western Europe.  All of these items were registered at the centers and and tracking numbers were available.  The packages were meticulously tracked and pretty much get lost when they wind up at the ISC in New York City.  I have called the post office and waited on the phone for long periods of time and nothing can be done.  They absolutely have no way to check with your package went once it went into the US customs blackhole.  Waiting on the phone was a total waste of time for me.  The only way I was able to be reimbursed for these "losses" is to file a claim through eBay.  This typically generates quite a bit of out rage from the sender as he has taken all the proper steps in order to have a letter sent securely.  I used to have better luck sending letters to the former Soviet Union.  Now letters coming from Europe to the United States are routinely lost.  The US Postal Service cannot give me an adequate answer and always say that is out of their hands.  This is a lame excuse and there is no accountability. This is your US Customs that has no system of checks and balances.  I would recommend that people would experience similar losses start writing their congressman perhaps maybe we can get things moving in the right direction.

Community Member
Posts: 2
Registered: ‎07-24-2015

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to clin8530

Mine is only 4 days off the radar ("Arrived at USPS Origin Facility") , so tomorrow being day 5 is what USPS recommends you get ahold of them. It's pretty obvious New York's postal service is as whacko now as it has been for years, so in the future I'll specify Brown for shipping and hope it's better. 

 

Also to the person who stated the envelope is plaun, don't forget they have X ray machines, and for instance know my package is a computer PCIE card. 

 

You know, it wouldn't urt USPS, as long a they KNOW you're checking trracking, to say what's up. If they were to tell me "storm, maintenenece, backlog and other factors please allow additional 5 days" at least I woulnd't waste time wondering all this time. 

Community Member
Posts: 1
Registered: ‎02-07-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to juzmoon

I have same problem here, I have waited 12 days since it Processed Through ISC Sort Facility by now and will keep waiting. It usally takes 1 day to go from ISC to local USPS facility. I think that may be because of severe weather.

LL(``6(%YE7@@AN2[ABD@1Y.png
Community Member
Posts: 1
Registered: ‎10-15-2007

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to juzmoon
I think it depends on the method of package. Every kind of package has their length of processing and delivery deadline. Once the package entered the other country, people will sort them to different timeline unit, when it's up to the package's turn, they will make it move forward. Since regular registered or first class international is cheaper and no guerantee delivery date, it can be delayed if the center is busy.
Community Member
Posts: 1
Registered: ‎09-18-2012

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

[ Edited ]
in reply to jesusnuestrosalvador

jesusnuestrosalvador wrote:

Hello I am waiting a package too is there from january 23 and the status doesn't change i think the reason is because the city it was paralyzed by a big snow storm for those days but iam not sure. We need be patient.


 

 

I agree. My epacket package from china FINALLY moved from ISC new york today after arriving a week earlier on January 26th. It was unsual for it to take this long to arrive because my imported packages usually move "in and out" of customs after arriving. It never takes more than two days for my package to leave ISC new york. 

 

I'm sure the snow storm last weekend delayed everyone's imported packages in the east coast. I was scared that my package somehow became lost in transit but then the tracking finally updated. Just have patience everyone!

 

USPS tracking.PNG
Community Member
Posts: 1
Registered: ‎02-27-2011

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to rogemarri_0

Hopefully I can help some people out here or at least save some stress...I ordered a $900 lens from Canada (I'm in the US). The lens was shipped via Canada Post Expedited Tracked Packet. I got concerned after my item sat in ISC NY for 10 days so I decided to contact USPS. They told me to have the sender start an International Inquiry. Note that the inquiry must be started in the origin country.  Once the Inquiry is started an investigation is started as to where or what happened to the package such as customs issues, lost, damaged, or prohibited items etc.. So I had the sender initiate an International Inquiry via Canada Post and the lens arrived at my PO 1 week later.  There was no tracking update from ISC NY to my local PO. Total time spent in ISC NY was 14 days. I'm not sure if the Inquiry helped, but it doesn't hurt to start one.

Community Member
Posts: 1
Registered: ‎04-01-2008

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to goodwin1789

Hello I am waiting a package too is there from january 23 and the status doesn't change i think the reason is because the city it was paralyzed by a big snow storm for those days but iam not sure. We need be patient.

Community Member
Posts: 1
Registered: ‎01-27-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to goodwin1789

Hi goodwin,

I'm one of your customers. I currently have several letters from several senders stuck at ISC New York for over a month. There is nothing of great value.  It doesn't take a month to figure that out.  I got letters and packages through to Communist East Germany faster 30 years ago.  For the time being I won't order anything from outside the U.S.

 

Sentry41

Community Member
Posts: 1
Registered: ‎01-27-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to martianwarships


Yes, if a package is held up for any kind of inspection, it is flagged at being held at custom for inspection. I just had a package sent to Iran which had that status. It cleared but the status on the tracking system did not change. I assume that's because Iran is not on their tracking list. It did make it to the destination in about the expected time.

Community Member
Posts: 1
Registered: ‎01-27-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to judgedread444

Hello,

If a package is flagged at the ISC for customs/manual inspection, is that reflected in the tracking information?  Probably, not I'm assuming?

Thanks for any help,

Steve

Community Member
Posts: 10
Registered: ‎06-20-2012

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to juzmoon

So after reading this I also decided to give my input, and hopefully get any explanations from US citizens.

 

I sell stamps from Germany all over the world, and the only country I have problems with is US, particularly USPS.

 

I had some letters lost, about 1-2 each month (with about 100-150 sent to US), so it became some kind of a routine losses, and also I received reimbursement from my Deutsche Post.

 

But from November amount of lost letters increased significantly - 5 in November, 25 in December and already about 20 in January.

 

For all of them tracking is the same - Processed through New York ISC, and then nothing. Some do not even show arrival in the US, just processes through Frankfurt international facility.

 

This all looks quite dodgy - plain white envelope with stamp and address printed on a label - there's no indication that the letter might be of any value except the tracking number. I will never believe that US customs has any interest in checking the letters coming from Germany. Also it is hard to believe that such a great amount of letters might be destroyed by sorting machine or stolen by post employees. If you consider the daily amount of letters going through NY ISC, then it's going to be millions a month?

 

Any suggestions why can it happen will be really apreciated, as I feel right now of just cancelling any business with US.

 

Also I can upload here all tracking numbers of lost letters just to prove how many there were missing.

Community Member
Posts: 1
Registered: ‎01-21-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to juzmoon

Just found out that USPS has a Twitter-based Support group and they are WAYYYY faster than any other method I've used (or tried in vain to use) to contact USPS about a shipment issue. 

 

Their Twitter Handle is @ USPSHelp so hopefully someone sees this and is able to get some help in the same way I did. I was SO surprised it actually worked, and SO fast. They resolved issues in 5 minutes that have taken me MONTHS to try to get answers for. 

 

Community Member
Posts: 2
Registered: ‎01-18-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to juzmoon
I have the same place same day same delivery no package
Community Member
Posts: 2
Registered: ‎01-18-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to juzmoon
I called them and they told me to let my local post office investigate for me. I was like oh hell no. I can I not check on something I paid for. They are ridiculous with that. I ordered something on Dec.11 today is Jan. 18 and I have no package what so ever. Something has to be done about this! It stopped I. NY since the 9th of Jan. SMh!
Community Member
Posts: 1
Registered: ‎01-15-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to dejesakalui

The best I can say is that at least I know not to look for my package in the immediate future. An Aran turtleneck sweater from Ireland, I do hope I receive it to wear before spring. Silly me. Having ordered it on Monday, I actually held some hope of wearing in at a party tomorrow night (Saturday). In the future, Ill make sure to order European winter wear in summer and summer wear in winter. I suppose on some level, package scrutiny ensures that nothing dangerous or illegal enters the country. I get that. But one would think that USPS and customs would have more staff on hand to achieve this without having postal customers suffer these irritating delays. 

The question is will our thrifty Rebublican Congress spring for more spending to solve this. Anyone who knows more about politics than one might learn from Donald Trump's one liners already knows the answer to that one. So, I'll wait. 


dejesakalui wrote:
OK so I am on the same boat... It took about 7 days for Amsterdam to ship it to isc NY today and I hope they doesn't do this **bleep** to me

 

Community Member
Posts: 1
Registered: ‎01-15-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to juzmoon
My package has been there since 10/13/15
Community Member
Posts: 1
Registered: ‎01-14-2016

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

[ Edited ]
in reply to kansas_gal06

I think the biggest problem is USPS needs to update their tracking to be more clear, understandable and timely. When someone sees "Processed Through Sort Facility ISC New York (USPS)" and no movement for days, weeks or months; what is one supposed to think? Either that their package was lost, stolen or confiscated. I mean, why are there no scans or updates past Processed Through Sort Facility ISC New York (USPS)? Having something “just show up” to me is just plain unacceptable. Besides the risk of theft from the delivery point (and you think dealing with "Processed Through Sort Facility ISC New York" is bad), I have a Can-Am business down the street from my home and my packages often get mis-delivered there in error. So something could “just show up” there and I’d never even know. Maybe add something like "Custom Review Pending" and "Customs Cleared" as a tracking point rather than having people in the dark about their package. Here I have a package sitting in Processed Through Sort Facility ISC New York (USPS) now for 10 days and the tracking number still shows an expected delivery date of Monday, 1/11/16. Well today is the 1/14/16 and it’s still Processed Through Sort Facility ISC New York (USPS). I see a lot of examples that are well past the 10 days I have been waiting for movement, and it is causing my fear of never seeing this package to grow. I just find it funny that the USPS can't get an update and that this is just the "NORMAL" process. I mean, the USPS is a government agency and they’re responsible for the package, but they cannot get information on a package from customs (or whoever is responsible when a package Processed Through Sort Facility ISC New York). I call BS.