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What does Processed Through Sort Facility ISC New York (USPS) means?

Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

Just remember that the USPS tracking system is iffy at best. Granted, they have gotten better over the past few years, it's not at all uncommon for tracking information to show absolutely nothing until the box shows up at your door. Nor is it uncommon for a package to get "stuck" at a sorting facitiy or in customs. I ordered some electronics parts from Hong Kong last month and they sat in customs in San Francisco for two solid weeks before making the remainder of the trip to me.

Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

Same to me. I have a package from Hong Kong sitting on ISC since August 10th.



Processed Through Sort Facility


August 10, 2012, 9:40 am


ISC NEW YORK NY(USPS)


Registered Mail™


Processed Through Sort Facility


August 09, 2012, 10:03 am


HONG KONG, HONG KONG


Origin Post is Preparing Shipment




Acceptance


Adventurer

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

How is the item going that arrived on aug 10th?


I had an order that reached ISC on the 12th and is still in he system. Buyer opened 4 Paypal cases on me today.....

Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

I also have an item that has been sitting there since Aug 10, go figure. Did anybody have any success filling a claim with them?

Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

I'm having the same problem right now. My item from China shipped on Aug. 3rd.
It says it was processed through ISC New York on August 7th.
I still don't have it.

Who do I file a claim with? How long do I have to file the claim?
I don't want to punish the seller for me not receiving my package...??

This is soooo frustrating!
I also didn't receive two small "epackets" from Hong Kong yet, from the end of July. The seller said he'd send them again.
I've never had such terrible luck on Ebay!
I wonder if it's too late to file a claim on those??

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to


I'm having the same problem right now. My item from China shipped on Aug. 3rd.
It says it was processed through ISC New York on August 7th.
I still don't have it.

Who do I file a claim with? How long do I have to file the claim?
I don't want to punish the seller for me not receiving my package...??

This is soooo frustrating!
I also didn't receive two small "epackets" from Hong Kong yet, from the end of July. The seller said he'd send them again.
I've never had such terrible luck on Ebay!
I wonder if it's too late to file a claim on those??


...


Who do I file a claim with?> http://ocs.ebay.com/ws/eBayISAPI.dll?ContactCS&ref=1&topicrelid=5000000110&sid=5290010432&convId=0&C...


 


 



How long do I have to file the claim?>
http://pages.ebay.com/help/policies/buyer-protection.html


 


You completed a purchase of an eligible item on eBay and submitted a case within 45 days from the date of payment.

This is soooo frustrating!

Stop buying from the Pacific Rim, problem solved. Hope this heps.

Pathfinder

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

Here is what I was told by our lovely USPS: you have to have the SELLER initiate a tracking request with THEIR shipper - even though it's the USPS that cannot get it's crap together.



So now, I have a completed transaction from a seller who doesn't speak english and has done nothing wrong, and my only options are to file for resolution or ask him to initiate a tracking search. It just floors me that a third-world country can get a package to NYC within one week, but the USPS cannot find the item in it's own operation.



PLEASE urgge everyone you know to avoid the USPS for international deliveries. They are a failure.

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

PLEASE urgge everyone you know to avoid the USPS for international deliveries. They are a failure.


...Love to...unfortunately I don't speak Mandarin!


 


 

Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

Hello,I was reading your post from Febuary.Well i ordered a pair of sneakers off ebay just a couple days ago,and my order is saying the same thing (processed through sort facility ISC NEW YORK) Ok what i'm really worried about is the shoes being fake,and i saw where you said that the ISC dosn't let fakes through.So should i just cancel my order since i went through paypal or should i file a claim.

Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

I just wanted to followup since I too had the same situation.  Mine has been sitting at "ISC NEW YORK NY(USPS)" since Aug  30, but to my delight, this morning it shows it was Processed through USPS sort facility here locally.  Looks like it's going to be delivered here today or tomorrow.



So there seems to be a happy ending, at least in my case.  It just takes time for the customs to clear.  Good luck all!

Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

Hi, So my package has been at ISC for 15 days now, what is going on? All it has been saying for 2 weeks is the same thing. "ISC NEW YORK NY(USPS)."  It was coming from Malaysia.  Will I get my package? And does it update daily trackments?  Because it dosn't seem to be moving at all.


 


Thanks.


 


 


Processed Through Sort Facility


 


 


August 22, 2012, 10:07 pm


 


 


ISC NEW YORK NY(USPS)


 


 


Registered Mail™


 


 


 


 


Origin Post is Preparing Shipment

Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

mines been sitting there too since the 30th and had no choice but to initiate a claim because when you call or email usps to find out anything they simply tell you to ask the seller to initiate an investigation to find out what the hold up is. What i want to know is seeing i'm the one who damn paid for the thing, how come I can't get the information about my item?? Doesn't make a bit of sense; and hate to give this poor guy any trouble, as just like others have said, seems hes not the one who did anything wrong and supposedly the only information they gave him when he tried contacting them is that I should be getting it some time soon.?? nice answer, huh!??


usps is getting pretty bad they couldn't even update an item that was sold last month and shipped with signature confirmation, as i'm only hopeful that the person receiving it has gotten it since they hadn't opened up a case or anything on me, but could of resulted bad for me either way you look at it.

Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

I'll just offer some of my experience, and the attitude I take to international shipments. In 2008, I ordered a large, heavy 3-vol dictionary from The Netherlands, directly from the bookstore.



Four weeks later, I was still waiting, and the tracking information said it was stuck in Amsterdam. Well, it didn't really say that. It's just that the last report was from Amsterdam. So, I talked to the seller, and the seller went to the Dutch post office, and they said it had been sent.



As I remember, a few days later, it showed up in (probably an ISC) in New Jersey. That is, an entry in the tracking system appeared from a New Jersey facility 4 weeks after the last one (from Amsterdam). Once there, it made it to Austin, TX within a week (i.e., normal time).



My interpretation (guess) is that it was sent from Amsterdam within a few days direct to the New Jersey facility, where it sat on a pallet for 4 weeks before they began processing it. I imagine that if you could see how many staff they have, and their load, you'd see why.



So, my attitude is: Don't be surprised if it takes 5 weeks.



Also, I'm prejudiced towards sellers who say that they are shipping from inside the US, even if it is a Hong Kong seller.



PS: But do pay attention to how long you have to file a claim.


Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to
Hi id like to know what haPpened with ur package?
Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to
Hi did u receive ur item after waiting for such a long time?
Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to
Did u get ur package after all?
Rising Star

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

License to steal:



http://www.thefederalregister.com/d.p/2009-04-02-E9-7373



"The UPU agreement does not require handtohand processing. Inbound international Registered Mail, therefore, will no longer be handled in the domestic Registered Mail system."

Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to
Just a few answers for several after reading posts.

1. There is no ISC  in New Jersey. 
2. Every person or item must go through Customs when entering The USA from another country.
3. USPS International tracking with EMS (International Registered Mail) can show at ISC for a week easily, and the next day your doorbell is ringing with your mail item.
4. They use to and may occasionally now on tracking say.....entered ISC, then the next update was cleared ( has been processed through ISC) . It seems has been processed now means it has entered ISC, as that is the first scan by the USA. Because after it has been processed through ISC, it will arrive in about 2-3 days (Postal Day)
5. There is no overnight international mail, it has to go through Customs and no one is going to walk it through for you.
6. There are only a few ISC USPS sorting facilities. New York is by far the busiest and most likely to be routed through.
6.The speed of your mail getting through fast @ ISC USPS is just luck. It can be 2-3 days, or 10+ days. 
7. REMEMBER ...HAS BEEN PROCESSED THROUGH  ISC USPS NY... IS NOW A FALSE STATEMENT. The mail is coming in will always show the first USA scan that is tracked as entering the USA Customs, not after it has got through Customs.
8. USPS is cutting jobs and facilities and maybe eliminate Saturdays, all adds up to slow mail. That's a future problem.
9. If it's cleared Customs, it's just 2...3 at most Postal Days away and have to sign for.
Enthusiast

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

International mail goes through the Sort Facility before it goes into customs. My shipment from the UK has been stuck at the NY sort facility since Sept 13. I did call a customer service number on the USPS website and got an email stating that it's in customs and they have no idea how long that may take. However, I've never had a package when the tracking didn't show it had entered customs. I think it's lost. Have never had this problem before. I'm hoping it will magically appear at my home but not holding my breath. My shipper, who checked and was given the same story, is giving me a refund which I've promised to return on the off chance that the package does show up.

eoi
Adventurer

Re: What does Processed Through Sort Facility ISC New York (USPS) means?

in reply to

It doesn't really matter which shipper you use. I had a package shipped by UPS from china disappear into an custom center in CA. It have 3 scans in there, then nothing. Amex gave me a credit on the non-delivery, but you need to initiate that within 90 days.


Even after that, I checked the package, the tracking number stayed active for a year, until UPS just purged it.



On the buyer side you can google for the ICE watchlist. If a seller in on the watch list it can mean anything from long delays or at worst they can be under an impound all flag (which is what likely happened to my purchase).



I have heard claims that if you do get a package seized by customs that they may also flag your address. I am testing that now, as the item that went AWOL was a high power laser, and I now have another one in transit from a different company in China.