Ask a Mentor

Forum Posts

Sorted by:

One of the microphones does not work , what should i do . ?

ONE OF THE MICROPHONES DOESN'T WORK.?? WHAT SHOULD I DO.

I refunded the buyer accidentally before they returned the item

I've had so many issues seling on ebay that I never have with Mercari or Poshmark.I authorized a return for a buyer, but they couldn't figure out how to print out a return label. Ebay is not getting back to either one of us. She is trying to send me ...

site settings

every time i log in my site settings have changed to US i cannot find how to keep them on UK

Search listings not showing up in sellers store.

I am having a problem with seller listings that come up in my search, but when I visit their store to view other like items the listing is not showing up in their store. This has happened with two sellers now. The first had multiple listings in searc...

Account restricted due to outstanding amount

Dear Sir, Kindly be advised, I have paid the outstanding amount which was happened as result of lost package, however my account still is restricted and I can not bid for auctions, could you please fix the issue. Many thanks

Remove an existing ad

I have a customer that’s requesting me to delete an ad of an item they purchased. I’m not sure if I can do this or it’s something on your end. Please let me know how are what I need to do to solve this issue. Thank you, Lisa Lirette

USPS denied claim help!

Hello All. Hoping for some advice. I sold and shipped a bracelet to the buyer. She stated the item was not in the envelope and it was ripped. The USPS did not tape it or anything. She refused to send pictures of the damaged item until eBay said it wa...

Unsold and Ended auctions?

What is the difference between unsold and ended auctions?I use the ended auctions list as a way to keep track of the auctions I want to relist later on. newest back to oldest etc...Now the ended auctions are being mixed up so a couple that ended yest...

Reprint shipping

Reprint shipping label

Page views

Hi, not one person has viewed my listing- any tips on how to get it seen? Help please

Buyer not replying to messages- my listing had a mistake

I don't sell too much on Ebay. In fact I forgot I had this item listed.When it sold I noticed the item had only one photo and also a few details in the description were off. I noticed the make date was listed wrong. It was made in 1977 but I mistaken...

I paid for items but not showing as paid

I paid but is not showing up as paid

Can't set free shipping on listing

Listing set up won't let me offer free shipping, even though I chose in shipping section

pago automaico de ebay en pujas

como bloquear el pago automatico que realiza ebay con paypal en una puja ??

Does eBay still collect 10%

Does eBay still collect 10% of the sellers shipping charges to the customer? Will eBay still take 10% away from seller for the actual shipping costs to customer? So sellers are losing 10% right off the top, (only if you still take 10% of shipping cha...

Community Mentor Program

Featured Posts