07-19-2013 01:30 PM - edited 07-19-2013 01:34 PM
Hi, I'm trying to confirm my phone number.
They sent a PIN to my phone number and I recieve it fine, but when I enter the PIN code, it says:
"Sorry! We're currently experiencing technical difficulties and are unable to complete the process at this time."
Does anyone have any idea what's happening, I have almost a week trying to confirm my phone number. Is there a problem with eBay or it has to be in my end?
I've tried different web browsers, I've cleaned my cookies and cache on everyone of them (Firefox, Chrome, Opera, IE) and nothing works.
Thanks.
07-19-2013 01:49 PM
@psnetworkcodes wrote:Hi, I'm trying to confirm my phone number.
They sent a PIN to my phone number and I recieve it fine, but when I enter the PIN code, it says:
"Sorry! We're currently experiencing technical difficulties and are unable to complete the process at this time."
Does anyone have any idea what's happening, I have almost a week trying to confirm my phone number. Is there a problem with eBay or it has to be in my end?
I've tried different web browsers, I've cleaned my cookies and cache on everyone of them (Firefox, Chrome, Opera, IE) and nothing works.
Thanks.
Not sure but I thought you had to add your phone pin in your account.
07-19-2013 04:28 PM
@hondamedic wrote:Not sure but I thought you had to add your phone pin in your account.
Thanks, but it isn't my Phone PIN. It's a code they send to your phone, to confirm that the phone number you submited is indeed yours, before you can list an item to sell for the first time.
07-19-2013 04:39 PM
It's a code they send to your phone,
to confirm that the phone number you submited is indeed yours,
before you can list an item to sell for the first time.
Jeeeezzzz, realy? I guess the good ole' days are truly gone!
05-07-2015 04:17 AM
02-01-2016 08:46 AM
they want you to call them. and they will try to veriry your identity
03-07-2016 03:42 PM
as a developer i am not satisfied with this resolution given by ebay to cleaning cookies and cache will fix this problem lol!!,as it will not change the ebay database from backhand,,its just one gimmick answer to make us stupid, keep trying and don't disturb them again,while they will fix this issue in months,kind a frustating.
04-12-2016 02:54 PM
04-12-2016 02:55 PM
04-12-2016 06:06 PM
@jaimcollaz_3 Hey, jaimcollaz ~ just a bunch of ebay sellers and buyers here on the Community Boards. You will have to call eBay Customer Service if you are having a problem verifying your pin number ~ this is NOT the right place to enter you pin number.
04-12-2016 08:27 PM
.......not only that, but this thread is 3 years old.................
04-12-2016 09:21 PM
LOL
04-13-2016 07:31 PM
good bye
06-22-2017 04:59 PM
I called customer service and they wouldn't/couldn't help me at all. they said it has to go through the system.
06-22-2017 06:13 PM
Dead thread rises again
Did you go through the help and contact link on ebay?
Call again. If you get the same answer, then follow through. Companies are having more and more security checks. (For your safety)
Without knowing exactly what happened, it's hard to answer. Don't want to give you wrong information.