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Community Member
Posts: 1
Registered: ‎01-25-2016

Re: Category Limits? Good Grief!

in reply to photolabspaz

I sold on Ebay in the early 2000's with my mother and came back recently, this category limit has things all screwed up. I was only allowed to sell 20 of my 120 watches before they blocked me on it. It seems like ebay is actively trying to put themselves out of business. First I was told I had to get my limit increased, they failed to tell me they check my records against state databases so when I gave them my address I gave them the temporary address I was working out of rather than my house. This cost me 30 days. Now they come tell me that I'm only allowed to sell 20 items a month in a particular category, so now they are costing me another 30 days. I will literally be sitting here for 25 days doing nothing but twiddling my thumbs. Now I'm hearing they have brand limitations, So now I'm concerned that if I list too many of one brand ill be sitting for another month doign absolutely nothing.I would go to amazon but since this is currently the only stock I have to sell I'm not sure how viable an option that is. I swear this is like living in communist Russia. Since when do people who already have access to your funds for refunds not let you sell things?

Community Member
Posts: 13,431
Registered: ‎05-18-2013

Re: Category Limits? Good Grief!

in reply to nomoaa

True that, nomo!   I had to ask what "seagull" meant in relationship to a poster ~ so now I know that like a seagull that swoops in and takes what it wants and is never to be seen again, so does a seagull poster. Hopefully other posters may be helped with the information provided ~ yeah, right ~ all three of them!

 

                                                                 



How much better life would be, if a liar's pants really did catch fire!  winking fire flame photo: smile flame smiley_fire.gif

Community Member
Posts: 4,362
Registered: ‎07-23-2007

Re: Category Limits? Good Grief!

[ Edited ]
in reply to hidy-hoo

Hidy

You did all that, and the poster (whose questions you answered), will not return.

 

Let's see,  they are a Seagull? 

 

Community Member
Posts: 13,431
Registered: ‎05-18-2013

Re: Category Limits? Good Grief!

in reply to azlifegrand

azlifegrand wrote:
Unfortunately have been put through the ringer, given the wrong information numerous times, not disclosed numerous other issues when I specifically of asked about. I really don't know what to do.
Customer service is notorious for giving out the wrong information.  Read the boards and groups and ask your questions here.
 Unfortunately I spent a bunch of money on inventory because I'm told one thing after another that's incorrect only for me to stumble onto the next new thing and each time the consequences to me get worse and worse. fantastic seller 100% feedback rating my customers really enjoy me and want to purchase more but I'm not able to sell them.
All new sellers have listing and category limits for the first 90 days.  It's always best to ask questions on the board/groups before you spend money on inventory.  There is also a "help section" ~ go the the bottom of page "Site Map", scroll down until you see "A-Z" and type your question in the search box.
Is there a place I can find out what's going to happen next since they won't disclose any of the information that I need to me is there a place I can maybe go read what to expect next?
This is a link that will explain about listing/category limits:
http://pages.ebay.com/help/sell/sellinglimits.html
At this point I'm cash broke and can't bring any more money because I can't sell any of the stuff I have and I can't pay my bills. I'm not sure how to make this work. I've been in sales for 20 years I know if I treated my customers anything like the way they treated me id be very unsuccessful.. I understand why they have some of the rules they have but again some of them don't make any sense.
I am so sorry that you find yourself in this predicament, but until you have reached the eBay specified parameters to have your selling limits increased, there isn't much you can do except hang in there. And for what it's worth, there are many eBay rules that I also think don't make sense, but this is eBay's playground, and if you want to sell here, you have to follow those rules.
Guess if I was selling earrings I can put them in multiple categories because they're considered accessories and jewelry and a bunch of other categories selling clothes and shoes are all combined in the one category and specifically when I recently found out about limits asked three different times with three different people to make sure I knew what was expected and what my limits were and not once did category limits come up.
Well, shame on them for not discussing category limits with you.  Read the link I provided ^^up there and that should help you understand how they work.
I know they can do something about it but they're unwilling to do because of the rules. This point it's obvious they're doing it on purpose because in the end they are able to profit off of it. Unfortunately we don't live in a black and white world so I'm not sure why Im penalized for wanting to make my customers happy. Instead I'm supposed to tell them to wait till next month?
Yes, they are doing it on purpose!  Don't take it personally....we all have to follow the rules.  I also had the same limits imposed on my selling account when I started....as do ALL new sellers.
Latest was global shipping. I can ship item myself for $55 and add Ebays 10%... Ebay global is over $80 and only way for me to go back to my original settings and ship it myself would be to cancel is the purchase and relist item but I can't do that because of limits... and my limits are taken off till December 27th after everyone's already purchase hopefully really want to know is what's next so I can game plan for the setup of business model little be successful for what they want where can I see what's going to be next...
The Global Shipping Program is best suited to items that are fairly heavy and priced at $50 or more.  If you send an invoice to your buyer after they have purchased, it will void the GSP and you will be able to ship with USPS , etc. to the buyers destination.  In the future, you can also "opt out" of GSP in your "preferences" in your My eBay!
If you have more questions please feel free to ask!

Hi, @azlifegrand As a brand new poster you are probably not aware that it is best to start a new thread when you have a question, as you will be more likely to receive answers.  The thread that you replied to is from last July ~ also, try and use paragraphs, as it makes reading much easier ~ not picking on you, just trying to help because asking questions is one of the best ways of learning how to sell on eBay. 

 

I have tried to answer/address each problem above in red.



How much better life would be, if a liar's pants really did catch fire!  winking fire flame photo: smile flame smiley_fire.gif

Community Member
Posts: 3
Registered: ‎09-22-2015

Re: Category Limits? Good Grief!

in reply to the_spirit_of_pierre
Unfortunately have been put through the ringer, given the wrong information numerous times, not disclosed numerous other issues when I specifically of asked about. I really don't know what to do. Unfortunately I spent a bunch of money on inventory because I'm told one thing after another that's incorrect only for me to stumble onto the next new thing and each time the consequences to me get worse and worse. fantastic seller 100% feedback rating my customers really enjoy me and want to purchase more but I'm not able to sell them. Is there a place I can find out what's going to happen next since they won't disclose any of the information that I need to me is there a place I can maybe go read what to expect next? At this point I'm cash broke and can't bring any more money because I can't sell any of the stuff I have and I can't pay my bills. I'm not sure how to make this work. I've been in sales for 20 years I know if I treated my customers anything like the way they treated me id be very unsuccessful.. I understand why they have some of the rules they have but again some of them don't make any sense. Guess if I was selling earrings I can put them in multiple categories because they're considered accessories and jewelry and a bunch of other categories selling clothes and shoes are all combined in the one category and specifically when I recently found out about limits asked three different times with three different people to make sure I knew what was expected and what my limits were and not once did category limits come up. I know they can do something about it but they're unwilling to do because of the rules. This point it's obvious they're doing it on purpose because in the end they are able to profit off of it. Unfortunately we don't live in a black and white world so I'm not sure why Im penalized for wanting to make my customers happy. Instead I'm supposed to tell them to wait till next month? Latest was global shipping. I can ship item myself for $55 and add Ebays 10%... Ebay global is over $80 and only way for me to go back to my original settings and ship it myself would be to cancel is the purchase and relist item but I can't do that because of limits... and my limits are taken off till December 27th after everyone's already purchase hopefully really want to know is what's next so I can game plan for the setup of business model little be successful for what they want where can I see what's going to be next...
Community Member
Posts: 1
Registered: ‎07-30-2015

Re: Category Limits? Good Grief!

in reply to the_spirit_of_pierre

Ive just run into these as well.

 

Called the call centre and they cant do anything about it. Tried to get passed to a manager, and they wont let you speak to a manager. Basically a bunch of drones who are just reading from a script and dont have the authority to actually sort any problems out.

 

I spend the morning getting them to increase my selling limit to 3500, which they did, and then straight away I hit the category limit. I've only listed about 7 items in there.

 

Such stupidity astounds me. Oh well I will be using another service because ebay is poor and has poor customer service.

Community Member
Posts: 13,431
Registered: ‎05-18-2013

Re: Category Limits? Good Grief!

in reply to le420gal

le420gal wrote:

With this new account I only things in basically one catagorie, I havent even had my account for 30 days and I maxed out the limit, without having to wait 2 weeks or more how can I get them to stop the limits? Is it even possible? 


@le420gal ~ Nope ~ every seller had selling limits when they started, so just be patient.

 

Once you've been a seller for more than 90 days, confirmed your personal information, have sold multiple items in the category you want to list in, and have a proven track record of providing excellent customer service and following our rules and policies, these specific category limits will be removed. Other limits may still apply. Since these specific category limits are automatically removed, you don't need to do anything else.

 

http://pages.ebay.com/help/sell/sellinglimits.html



How much better life would be, if a liar's pants really did catch fire!  winking fire flame photo: smile flame smiley_fire.gif

Community Member
Posts: 1
Registered: ‎06-24-2015

Re: Category Limits? Good Grief!

in reply to hidy-hoo

With this new account I only things in basically one catagorie, I havent even had my account for 30 days and I maxed out the limit, without having to wait 2 weeks or more how can I get them to stop the limits? Is it even possible? 

Community Member
Posts: 1
Registered: ‎09-21-2014

Re: Category Limits? Good Grief!

in reply to the_spirit_of_pierre
Oh my gracious. Me too! And the worst part was they were late because I was very very sick with my pregnancy. eBay requested I give them a doctors note or hospital bill to prove it. What is this, high school??
Community Member
Posts: 3
Registered: ‎12-26-2013

Re: Category Limits? Good Grief!

in reply to hidy-hoo

Please let me know Which kind of ''PERSONAL INFORMATION'' eBay required to lift category limit?????

Community Member
Posts: 13,431
Registered: ‎05-18-2013

Re: Category Limits? Good Grief!

in reply to xxluckyf8xx

lucky - eBay does have high standards AND eBay has the most traffic of any similar site.  If you can find a way around this, and I hope you do, come back and read this board and ask questions.  There are lots of seasoned sellers that will be glad to help you figure out how to navigate those rules for a positive selling experience.



How much better life would be, if a liar's pants really did catch fire!  winking fire flame photo: smile flame smiley_fire.gif

Community Member
Posts: 5
Registered: ‎10-25-2009

Re: Category Limits? Good Grief!

in reply to hidy-hoo

thanks for the positive note, really. i didnt sell for months and just started again so thats why i got kicked off fyi.  their standards are too high....and dont think for one second that i wont get around this somehow

Community Member
Posts: 13,431
Registered: ‎05-18-2013

Re: Category Limits? Good Grief!

in reply to xxluckyf8xx

lucky - Yup, anything under a 4.8 in performance standards seems to be the new "you're otta here" number for eBay.  eBay does give you quite a bit of notice when your DSR's are slipping - that is the time to get serious about shipping quickly and on time and giving the best descriptions possible.  Live and learn - good luck in finding another website that has the traffic that eBay has - best to learn to play by the rules if you want sales.



How much better life would be, if a liar's pants really did catch fire!  winking fire flame photo: smile flame smiley_fire.gif

Community Member
Posts: 5
Registered: ‎10-25-2009

Re: Category Limits? Good Grief!

in reply to the_spirit_of_pierre

that happened to me with the 90  day thing....then i woke up this morning to find myself kicked off ebay for good.  i'm "below performance standards".  6 people out of the thousands ive sold to have given me a 1 or 2 on shipping time, now i can never sell again.  screw ebay. they're thieves anyway.

Community Member
Posts: 2,237
Registered: ‎05-04-2009

Re: Category Limits? Good Grief!

[ Edited ]
in reply to 2001_odyssey

As with any place, you can complain and solve nothing...

Or, you can learn how to work the system.

 

Revised a listing once too often?

 

1.  Pull up your item in its normal sale window, right-click "Sell Similar" or "Sell it yourself" and open in a new window.

2.  Go back to old window, edit the item.

3.  Copy and paste everything from the old listing to the new one.

4.  Check and double-check everything is right because from here on out there's no turning back.

5.  On the old item, click the ebay logo so you can leave that page without saving.

6.  Go to My Ebay > Selling, find the item and delete it.

7.  Go back to the new window where you've copied everything over to the new item for sale, check everything one last time.

8.  Save and Submit.

 

There, there, you have just successfully "raised" your limit.

Only drawback is your stats on that item have been reset.

 

Community Member
Posts: 6,088
Registered: ‎03-26-2003

Re: Category Limits? Good Grief!

in reply to luxurybayboutique

Alert.

yet another new seller with a No Returns policy, & shipping to USA only.

I wonder if their prefences are set ?



Who will save the river valley , that's my drinking water.! "Moxy Fruvous"
Community Member
Posts: 9
Registered: ‎10-09-2013

Re: Category Limits? Good Grief!

in reply to vballing34

I've had the same problems....

 

Everyone needs to complain, cause I just checked out someone selling from Singapore and they have 450 items for sale. Mostly Vera Bradley Bags. Everyone needs to check this site out, cause eBay is catering to China and Singapore, well the Asian countries. And I'm not allowed to sell 10 handbags in a month. How are we suppose to get high ratings if we're limited on selling.

 

This article is very interesting from business week. I hope everyone passes it along, cause we Americans are being ripped off by eBay. And the Asians.

 

http://www.businessweek.com/magazine/content/11_17/b4225039040486.htm#rshare=email_article

Community Member
Posts: 13,431
Registered: ‎05-18-2013

Re: Category Limits? Good Grief!

in reply to vballing34

Hi, vballing - Did you read the link that I provided above ^^?

 

In a nutshell, it states that you have to have a 90 day track record of selling before limits can be raised.  I have copied a portion of the link below :

 

Once you've been a seller for more than 90 days, confirmed your personal information, have sold multiple items in the category you want to list in, and have a proven track record of providing excellent customer service and following our rules and policies, these specific category limits will be removed. Other limits may still apply. Since these specific category limits are automatically removed, you don't need to do anything else.



How much better life would be, if a liar's pants really did catch fire!  winking fire flame photo: smile flame smiley_fire.gif

Community Member
Posts: 1
Registered: ‎09-05-2013

Re: Category Limits? Good Grief!

in reply to hidy-hoo

I just got off the phone with Ebay support about this and they are a joke. I do understand the reasoning behind the limit, it is a good protection for buyers. But even with proof of sales and 100% satisfaction rate they said they cannot remove/increase the category limit. I guess its their loss. Ill start selling elsewhere for the time being. Its not like 10% of all sales is a lot of money.

Community Member
Posts: 13,431
Registered: ‎05-18-2013

Re: Category Limits? Good Grief!

in reply to perfumistacompany

Hello, Perfumista - Here is a link that explains all about category limits.  I have also read that a call to eBay CS, will sometimes get the limits raised/removed.  Good luck!

http://pages.ebay.com/help/sell/sellinglimits.html



How much better life would be, if a liar's pants really did catch fire!  winking fire flame photo: smile flame smiley_fire.gif